Krystal Wray
Shellharbour,NSW
Summary
Versatile office and administrative support professional with extensive experience in diverse office and retail environments. Proficient in effectively managing office tasks and overseeing operations in both factory and retail settings. Demonstrated strengths in customer service, multitasking, and time management.
Overview
15
15
years of professional experience
Work History
Administrative Officer and Store Manager
The Ugg Boot Factory
Fairy Meadow, NSW
03.2010 - Current
- Processed invoices and payments using accounting software programs, such as Xero and Hubdoc.
- Provided administrative support to department staff, including ordering and sourcing materials and supplies.
- Performed data entry tasks, including entering financial transactions into the company's accounting system and preparing all information required for the quarterly BAS statements.
- Managed on-time payment of all business expenses and invoices.
- Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
- Sorted incoming mail for distribution to appropriate personnel.
- Monitored email accounts regularly and responded appropriately within established timeframes.
- Handled incoming and outgoing correspondence, including email and mail.
- Built and maintained the business website, processed and shipped website and in-store orders.
- Managed staff for both the shop front and the factory side of the business.
- Corresponding with international suppliers, and importing materials and stock.
- Assisted customers in the shop with finding the right product for their needs.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
Education
Lake Illawrra High School
Lake Illawarra, NSW12-2000
Skills
- Payroll and budgeting
- Office Management
- Account Reconciliation
- Records Management
- Customer Service
- Money Handling
- Display Setup
- Order Processing
- Retail merchandising expertise
- Product Knowledge
- Teamwork and Collaboration
- POS System Operation
- Problem-Solving
- Retail Sales
- Returns and exchanges
- Store Opening and Closing
- Phone Etiquette
- Time Management
- Bookkeeping
- Staff Management
- Data Entry
- Staff hiring
- Payroll Processing
Affiliations
- I am a Mother to two beautiful children who enjoys spending quality time with family and friends, reading and being outdoors
References
References available upon request.
Timeline
Administrative Officer and Store Manager
The Ugg Boot Factory
03.2010 - Current
Lake Illawrra High School
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