Krystelle Vougas

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Met and exceeded sales targets consistently, contributing to overall team success.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

• Developed strong product knowledge to provide accurate information and drive sales.
• Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
• Handled returns and exchanges professionally, ensuring customer satisfaction remained a priority during these interactions.
• Increased sales revenue by promoting store promotions and upselling products.
• Provided expert product recommendations, leading to higher customer satisfaction and repeat purchases.
• Exceeded personal sales goals consistently while contributing to overall store performance metrics achievement.
• Recommended complementary purchases to customers, increasing revenue.

Company Overview: Cakes and desserts service.

• Managed efficient cash register operations.
• Wrapped, boxed and weighed products.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Assisted in planning and execution of seasonal sales events, drawing in large crowds.

Company Overview: Cabinet Maker Service

• Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
• Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
• Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
• Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
• Handled confidential information with discretion, protecting sensitive data related to both employees and customers.