Krysten Bremer
Eagleby,QLD
Summary
Customer-focused and detail-oriented professional with extensive experience in retail, cashiering, and stock management roles. Proven ability to enhance customer satisfaction, maintain accurate records, and streamline operations in high-volume environments. Skilled in cash handling, product restocking, and team collaboration, with a commitment to meeting goals efficiently. Known for strong communication skills, a proactive approach to problem-solving, and consistently delivering exceptional service. Seeking to contribute expertise in front-line operations and customer engagement in a receptionist or administrative role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tobacconist - Tobacco Cashier
Tobacconist
Logan Central, QLD
04.2024 - Current
- Increased customer satisfaction by providing efficient and friendly service
- Handled customer complaints and resolved issues promptly
- Managed incoming calls and emails, directing customers and handling inquiries with efficiency
- Maintained accurate cash handling
- Assisted customers in locating and selecting tobacco products, ensuring a positive shopping experience
- Maintained a clean and organised work area
- Conducted age verification checks
- Supported team members during busy periods by stepping in as needed, fostering a collaborative work environment
Team Member
Red Rooster
Beenleigh, QLD
03.2024 - 04.2024
- Maintained a clean and organised work area throughout shift
- Provided customer service support to ensure satisfaction
- Contributed to team success by completing jobs quickly and accurately
- Operated register to process payments and collect cash payment for order totals
Stock Merchandiser
The Good Guys
Loganholme, QLD
12.2023 - 01.2024
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Inspected floor displays, noted missing items, and immediately replenished merchandise
- Assisted customers by locating items and loading heavy purchases in vehicles
- Monitored shelf tags and prices for accuracy, making changes as necessary
- Collaborated with store staff on special promotions and sales events
Team Member
McDonald's
Yarrabilba, QLD
04.2021 - 10.2022
- Contributed to team success by completing jobs quickly and accurately
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Worked different stations
- Maintained a clean and organized work area throughout the shift
Education
Graduate Certificate -
Kingston Learning College
Kingston10.2023
Skills
- Retail stock management
- Product restocking
- Cash Handling
- Customer service
- Teamwork
Certification
- First aid certificate
- Cert II in health and support services
Timeline
Tobacconist - Tobacco Cashier
Tobacconist
04.2024 - Current
Team Member
Red Rooster
03.2024 - 04.2024
Stock Merchandiser
The Good Guys
12.2023 - 01.2024
Team Member
McDonald's
04.2021 - 10.2022
Graduate Certificate -
Kingston Learning College