Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Krystle Rand

Cairns,QLD

Summary

Throughout my career experiences in hospitality, administration, mining, sales, warehouse, and management I have acquired, learnt, and accomplished a range of solid ground knowledge and skills. I am a results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

10
10
years of professional experience

Work History

Administration / Warehouse

Wilson Diesel Services
01.2024 - Current
  • Actively working together with the managing director to set up a new business and workshop location
  • Preparation and fit out of inventory throughout the workshop
  • Data entry of inventory, Min/Max levels, purchasing, and pricing
  • Greeting customers into the new business
  • Organising customer bookings and scheduling daily workshop jobs
  • Setting up processes and procedures
  • Organising safety equipment and filling documentation
  • Coordinating correspondence between suppliers and manager
  • Freight control and packing customer orders
  • Ensuring premises is secure
  • Processing invoices and taking customer payments

Courier Driver

AJ Couriers Freight
Darwin
04.2023 - 12.2023
  • Maintain tight deadlines and manage self-performance
  • Maintain confidentially of sensitive stock and freight
  • Build positive client relationships built on expectation and trust
  • Drive long distances in adherence to company fatigue and travel policies
  • Adhere to all Airport policies and security regulations
  • Responsible for vehicle pre-checks and maintenance
  • Good understanding of Darwin, Pine Creek & Katherine areas

Purchasing + Warehouse Officer

NT Mining Cosmo & UR
05.2022 - 04.2023
  • DIDO 5:2 Fulltime
  • Undertake safety audits and risk assessments
  • Oversee asset maintenance budget and report anomalies
  • Process asset maintenance paperwork and maintain register
  • Procurement of stock within contracted and non-contracted suppliers
  • Maintain rapport with internal and external stakeholders
  • Operate forklifts and vehicles in adherence to mine site safety standards
  • Assist in the administrative functions of mine site rehabilitation operations
  • Manage stock levels and distribute products throughout the mine site

Senior Sales Representative

Think Water Darwin
09.2017 - 05.2022
  • Actively managed all aspects of warehouse procedures and tasks for both store locations
  • Operated forklift and adhering to safe working policies and procedures
  • Generating, reviewing, approving, and issuing purchase orders, internal and external
  • Senior Sales representative including domestic irrigation designer and supervisor of traineeships
  • Excellent Customer service skills, with the ability to close a deal
  • Knowledge of irrigation and pump works in a domestic environment
  • Responsible for mine site accounts, project purchasing and fulfillment
  • High level of time management, problem solving and prioritization skills
  • Supervisor of workshop repairs, maintenance, and invoicing
  • Assistance with multiple showrooms & warehouse integration
  • Working with the marketing team, producing promotional ideas, radio content, showroom design and layouts
  • Assistant to the project manager and accounts manager
  • Creating professional and inviting relationships between suppliers, contractors, and customers

Recruitment Consultant

Workpac Australia
Darwin
07.2017 - 09.2017
  • Advertising of vacancies through social media platforms
  • Building and maintaining relationships with clients and applicants
  • Candidate screening processes and negotiating contracts and employee terms
  • Offering general career advice to job seekers
  • Arranging and scheduling interviews both in person and via video link

Sample Preparation

North Australian Labs
Pine Creek, Australia
07.2016 - 07.2017
  • Company Overview: NAL is my family’s business
  • We are a laboratory that gives results in the conclusion of gold navigating and findings
  • Adhering to safe work practices and correct PPE, in a high lead level environment
  • Processing mine site samples
  • Sorting samples in sequential form to be dried in commercial ovens
  • Operating jaw crushers to grind samples into a smaller size
  • Operating Keg Mills to grind samples to desire sizing for fire essay department
  • Responsible for cleanliness of prep areas and machinery to stop sample cross contamination
  • NAL is my family’s business
  • We are a laboratory that gives results in the conclusion of gold navigating and findings

Warehouse / Sales Assistant

NorthWest Hydro Solutions
Broome, Australia
11.2014 - 07.2016
  • Responsible for all tasks relating to warehouse requirements
  • Safely operate forklift and company vehicles
  • Generate and place purchase orders for store and project stock
  • Assist the sales team with customer service needs
  • Gain industry knowledge and product knowledge of irrigation and pumps
  • Building customer and contractor relationships

Venue Manager

Wharf Restaurant
Broome, Australia
  • Company Overview: All aspects of managing the famous Wharf restaurant of Broome WA
  • Recruitment of employees for the dry season
  • Working together with the Executive Chef (Part Owner) we created an environment like no other
  • Responsible for creating and maintaining a classic atmosphere with fresh food from ship to plate
  • Organizing local seafood and South Australia Oysters, flown in every second day
  • Organizing and maintaining staff availability and rostering
  • Managing a pristine wine list with variety and taste
  • High level of customer service skills and relationships building
  • Responsible for taking care of International VIP guests and returning customer accounts
  • Adhering to responsible service of alcohol and liquor licence
  • Carrying out staff training with product knowledge and OH & S procedures
  • All aspects of managing the famous Wharf restaurant of Broome WA

Restaurant Manager / Bar & TAB Supervisor

Divers Tavern
Broome, Australia
  • Supervising multiple bars throughout the venue
  • Demonstrate, monitor and enforce Work Health and Safety procedures
  • Acting restaurant Manager for 4 months covering Annual leave
  • Screening through resumes and staff recruitment for the season
  • Assisting in staff rostering and breaks
  • Responsible for stock control throughout the venue
  • Organizing and assisting in setting up for LIVE shows and entertainment
  • Supervisor of TAB operations
  • Working together with liquor licensing officers to maintain patron capacity and responsible service of alcohol

Senior Sales

Liqourland
Broome, Australia
  • Active team member focusing on store presentation and performance
  • Customer service, Safety and achieving business sales targets
  • Meeting and greeting locals and helping customers find their desired tastes
  • Acquiring Unrestricted approved liquor licence
  • Responsible for stock rotation and stock ordering
  • Packing and processing orders for large ship liners and cruise ships alike
  • Assisting management in reducing the risk of lost or stolen stock
  • Building a rapport with the locals and a relationship of understanding and trust

Customer Service Supervisor / POS Coordinator

Coles
Broome, Australia
  • As a customer service supervisor my role was to manage staff rostering
  • Review, restock and stock take cigarettes
  • Provide staff training and monitor customer satisfaction
  • My role as the POS coordinator included reporting on slow moving stock or deleted stocks
  • Ticket and price changes
  • Manage a small team in promotional marketing changes every week

Utility worker

ESS Compass Group
, Australia
  • Required to be available at any time to fulfill any utility role at any site across WA
  • Demonstrate and implement procedures regarding commercial chemicals and usage
  • Carry out responsible service of alcohol during mess trading times
  • Follow work safe occupational health and safety policies
  • Gained food safe certificate to provide safe and healthy meals in the kitchen
  • Provide a professional room cleaning service to contractors on site
  • Excellent time management skills, able to work under pressure & meet deadlines
  • Ability to follow instructions, work independently and unsupervised
  • Fill out take 5’s before commencing any works and sign all SDS requirement sheets

Senior Food Attendant / Functions Coordinator

The Peel Ale House
Mandurah, Australia
  • Provide excellent customer service to all patrons
  • Follow all requirements to provide responsible service of alcohol
  • Demonstrate crowd control abilities
  • Work with employees representing liquor and gaming
  • Supervise TAB operations
  • Supervise multiple bars
  • Provide al a carte service to customers within the restaurant
  • Organize, set up and manage functions in the alfresco area
  • Manage stock control between bars, restaurant and bottle shop

Education

Approved Manager's liquor licence - Responsive service of alcohol

TABWA racing & Gaming

Certificate III in Irrigation & Pumps -

Certificate III In Hotel Operations -

Skills

  • Understanding and Welcoming Nature
  • Team Player
  • Detail Orientated
  • Excellent Customer Service
  • Enjoy learning new skills
  • Ability to follow instruction
  • Inventory management
  • Procurement processes
  • Customer relationship management
  • Data entry
  • Networking

References

  • Vanessa Annesley, Owner / Manager, Think Water Broome, 08 9192 6606, enquiries@northwesthydro.com.au
  • Kiarra Wickham, Supervisor, Think Water Darwin, 0422 484 447
  • Colin Emanuel, Manager, Think Water Darwin, (08) 7980 8000
  • Chris Wescombe, Manager, AJ Couriers & Hauliners, 0429 502 991

Timeline

Administration / Warehouse

Wilson Diesel Services
01.2024 - Current

Courier Driver

AJ Couriers Freight
04.2023 - 12.2023

Purchasing + Warehouse Officer

NT Mining Cosmo & UR
05.2022 - 04.2023

Senior Sales Representative

Think Water Darwin
09.2017 - 05.2022

Recruitment Consultant

Workpac Australia
07.2017 - 09.2017

Sample Preparation

North Australian Labs
07.2016 - 07.2017

Warehouse / Sales Assistant

NorthWest Hydro Solutions
11.2014 - 07.2016

Venue Manager

Wharf Restaurant

Restaurant Manager / Bar & TAB Supervisor

Divers Tavern

Senior Sales

Liqourland

Customer Service Supervisor / POS Coordinator

Coles

Utility worker

ESS Compass Group

Senior Food Attendant / Functions Coordinator

The Peel Ale House

Approved Manager's liquor licence - Responsive service of alcohol

TABWA racing & Gaming

Certificate III in Irrigation & Pumps -

Certificate III In Hotel Operations -

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Krystle Rand