Kshitij Sanghavi
St Kilda West,Australia
Summary
A university student currently studying Master of Public Health, seeking a part-time position in customer service or retail role. With over a year of experience in customer service, have developed excellent communication skills and can handle challenging situations with ease.
Overview
1
1
year of professional experience
Work History
Team Member
National Handloom Corporation (Shopping mall)
2024.02 - 2024.06
- Assisting customers in-mall, operating cash register, handling customer complaints, restocking shelves, and managing inventory
- Consistently meeting sales targets and receiving positive feedback from customers
- Increased sales through effective product placements and persuasive communication skills.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
Sales Assistant
Meet Novelty (Imitation jewellery Shop)
2023.07 - 2024.01
- Serving customers in-store, running the register, keeping track of inventory
- Achieving sales goals and getting favorable feedback from clients regularly
- Increased sales by building strong customer relationships and providing excellent service.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Established rapport with customers using active listening and interpersonal skills.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Kitchen Hand
Matka Khichdi (Food Chain)
2023.04 - 2023.06
- Assisting with food preparation, maintaining kitchen cleanliness, washing dishes, and ensuring all kitchen equipment is properly sanitized
- Consistently maintained high hygiene standards and received positive feedback from kitchen staff for reliability and efficiency
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Plated and presented food following chef requirements.
Education
Master of Science - Health Education
Deakin University
Burwood, VIC06.2026
Bachelor of Dental Surgery -
Gujarat University
India02.2024
Skills
- Communication
- Cash Handling
- Customer Service and support
- Highly organized
- Problem-solving skills
- Positive Attitude
- Clear Communication
- Flexible Schedule
- Decision-making capabilities
Activities
- I successfully organized two sports events as the head of the Sports committee during my bachelor's.
- Part of the core committee for cultural events, organizing two cultural fests during my bachelor's degree.
References
- Malav Sukhadia, 0466 542 824, 7-eleven convenience store
- Pranav Ganna, 0481 716 795, IGA and Saravana Bhavan
- Dhruvil Shah, 0481 734 315, Prahran Convenience and Mc Donald’s
Languages
English
Limited Working
Timeline
Team Member
National Handloom Corporation (Shopping mall)
2024.02 - 2024.06
Sales Assistant
Meet Novelty (Imitation jewellery Shop)
2023.07 - 2024.01
Kitchen Hand
Matka Khichdi (Food Chain)
2023.04 - 2023.06
Master of Science - Health Education
Deakin University
Bachelor of Dental Surgery -
Gujarat University
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