Kshitiz Adhikari
Katoomba,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Warehouse Coordinator
GMP Pharmaceuticals
14 Amax Ave, Girraween NSW 2145
11.2022 - 01.2024
- Helped keep inventory accurate by overseeing daily cycle counts.
- Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Coordinated receiving process and managed dock to efficiently unload trucks.
- Coordinated seamless communication between different departments for smooth order fulfillment across all stages of the supply chain process.
- Verified accuracy of shipping and receiving documents and maintained records.
- Ensured accurate inventory records through diligent cycle counts and regular audits.
- Maintained high standards of cleanliness throughout the warehouse facility by adhering to housekeeping best practices consistently.
Customer Service Cashier
The Secret Kitchen The Indian Saga
H143 Lower Level, 28 Lexington Dr, Bella Vista NSW
02.2022 - 07.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
Education
Certificate IV in Kitchen Managemanet - Hospitality
Astral Skills Institute of Australia
Parramatta, NSW04.2024
Skills
- Shipping and receiving
- Warehouse Safety
- Warehouse Organization
- Workplace Cleanliness
- Shipment Coordination
- Cycle counting
- Clear Communication
- Hospitality service expertise
- Cash Handling
- Customer Service
- Food safety awareness
- Service Quality
Timeline
Warehouse Coordinator
GMP Pharmaceuticals
11.2022 - 01.2024
Customer Service Cashier
The Secret Kitchen The Indian Saga
02.2022 - 07.2023
Certificate IV in Kitchen Managemanet - Hospitality
Astral Skills Institute of Australia