Summary
Overview
Work History
Education
Skills
Licence
Languages
Timeline
Generic

KSHITIZ PRADHAN

Perth,WA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. In addition, highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Valet

PanPacific Hotel
Perth, WA
01.2024 - Current
  • Greeted customers upon arrival and provided excellent customer service.
  • Validated customer information, such as name and phone number, to ensure accuracy in records.
  • Assisted with parking of vehicles in designated areas.
  • Collected car keys from customers and returned them when vehicle was retrieved.
  • Maintained logs of all incoming and outgoing vehicles.
  • Assisted customers with loading luggage into their cars before departing.
  • Informed guests of location of hotel reception, concierge and lounges.
  • Responded to questions about local area and company services.

Valet

The Ritz Carlton
Perth, WA
10.2022 - 01.2024
  • Greeted customers and opened doors for them upon arrival.
  • Assisted customers with their luggage to and from their vehicles.
  • Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
  • Managed the flow of traffic around the property by directing cars to available spaces.
  • Ensured payment was collected from customers before returning keys or releasing vehicles.
  • Responded promptly to customer inquiries regarding directions, events, restaurants.
  • Parked and retrieved guest vehicles quickly to avoid long wait times.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.

Bus Driver

Siddhartha local bus services
Butwal, Nepal
05.2018 - 03.2019
  • Inspected vehicles prior to each shift for mechanical defects or malfunctions.
  • Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
  • Greeted customers in a friendly manner when boarding the bus.
  • Assisted elderly or disabled passengers with boarding and disembarking from the bus.
  • Provided courteous customer service while answering questions regarding routes and schedules.
  • Collected fares, tickets and passes accurately.
  • Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
  • Verified that all passengers were seated before operating the bus.
  • Followed designated routes according to timetables while obeying speed limits at all times.
  • Helped elderly and disabled passengers board and exit bus.
  • Provided route, schedule and fare information to passengers.

Education

High School Diploma -

Trichandra College
Kathmandu, Nepal
07-2014

Higher Secondary -

Eden Garden Boarding School
Rupandehi, Nepal
09-2011

Skills

  • Attention to Detail
  • Punctual and Reliable
  • Customer service and support
  • Valid Driver's License
  • Clean Driving Record
  • Time Management

Licence

  • Valid (HR-A) Heavy Rigid Vehicle license (WA)

Languages

English
Professional
Nepali
Native/ Bilingual
Hindi
Full Professional

Timeline

Valet

PanPacific Hotel
01.2024 - Current

Valet

The Ritz Carlton
10.2022 - 01.2024

Bus Driver

Siddhartha local bus services
05.2018 - 03.2019

High School Diploma -

Trichandra College

Higher Secondary -

Eden Garden Boarding School

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KSHITIZ PRADHAN