KSHITIZ PRADHAN
Perth,WA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. In addition, highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Valet
PanPacific Hotel
Perth, WA
01.2024 - Current
- Greeted customers upon arrival and provided excellent customer service.
- Validated customer information, such as name and phone number, to ensure accuracy in records.
- Assisted with parking of vehicles in designated areas.
- Collected car keys from customers and returned them when vehicle was retrieved.
- Maintained logs of all incoming and outgoing vehicles.
- Assisted customers with loading luggage into their cars before departing.
- Informed guests of location of hotel reception, concierge and lounges.
- Responded to questions about local area and company services.
Valet
The Ritz Carlton
Perth, WA
10.2022 - 01.2024
- Greeted customers and opened doors for them upon arrival.
- Assisted customers with their luggage to and from their vehicles.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Managed the flow of traffic around the property by directing cars to available spaces.
- Ensured payment was collected from customers before returning keys or releasing vehicles.
- Responded promptly to customer inquiries regarding directions, events, restaurants.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Bus Driver
Siddhartha local bus services
Butwal, Nepal
05.2018 - 03.2019
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Greeted customers in a friendly manner when boarding the bus.
- Assisted elderly or disabled passengers with boarding and disembarking from the bus.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Collected fares, tickets and passes accurately.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Verified that all passengers were seated before operating the bus.
- Followed designated routes according to timetables while obeying speed limits at all times.
- Helped elderly and disabled passengers board and exit bus.
- Provided route, schedule and fare information to passengers.
Education
High School Diploma -
Trichandra College
Kathmandu, Nepal07-2014
Higher Secondary -
Eden Garden Boarding School
Rupandehi, Nepal09-2011
Skills
- Attention to Detail
- Punctual and Reliable
- Customer service and support
- Valid Driver's License
- Clean Driving Record
- Time Management
Licence
- Valid (HR-A) Heavy Rigid Vehicle license (WA)
Languages
English
Professional
Nepali
Native/ Bilingual
Hindi
Full Professional
Timeline
Valet
PanPacific Hotel
01.2024 - Current
Valet
The Ritz Carlton
10.2022 - 01.2024
Bus Driver
Siddhartha local bus services
05.2018 - 03.2019
High School Diploma -
Trichandra College
Higher Secondary -
Eden Garden Boarding School
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