Kuangyi Gao
Adelaide,SA
Summary
Talented [Job Title] exceeding demanding guest expectations and business targets. Successful at developing strong business reputations built on knowledgeable and professional service. Performance-oriented and driven to continuously increase customer base and revenue. Hardworking Sommelier skilled in sales, communication and organization. Experienced at building customer base and improving overall wine offerings. Committed to food and beverage safety.
Overview
4
4
years of professional experience
Work History
Wine Sales Representative
Zhuocha Cultural Development Trade Co., Ltd.
02.2022 - 10.2023
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Export Manager
Huanbojianiang Import And Export Trading Co., Ltd.
01.2020 - 02.2022
- Prepared various import, export and supplier forms for customs submittal.
- Designed export strategies to meet project delivery requirements.
- Processed company's import permit and export license processes.
- Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
Education
Master of Global Food And Agriculture Business - Global Food And Agriculture Business
The University of Adelaide
Adelaide, SA02.2020
Bachelor of Science - Food Sciences And Technology
Hunan Agricultural University
Hunan, China09.2016
Skills
- Retail Merchandising
- Cash Handling
- Customer Assistance
- Store Organization
- Relationship Building
- Meeting Sales Goals
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Wine Sales Representative
Zhuocha Cultural Development Trade Co., Ltd.
02.2022 - 10.2023
Export Manager
Huanbojianiang Import And Export Trading Co., Ltd.
01.2020 - 02.2022
Master of Global Food And Agriculture Business - Global Food And Agriculture Business
The University of Adelaide
Bachelor of Science - Food Sciences And Technology
Hunan Agricultural University
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