Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Crew Member
Mcdonalds
Northward, Townsville City
11.2023 - Current
Assisted other team members to achieve goals.
Worked front counter, drive-thru and other areas.
Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Cleaned and maintained all areas of restaurant to promote clean image.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Became familiar with products to answer questions and make suggestions.
Documented customer orders and conveyed special requests to kitchen staff.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Crew Member
Hungry Jacks
Angledale
08.2023 - 02.2024
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Improved customer satisfaction by providing friendly and efficient service at the register.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Took orders, prepared meals, and collected payments.
Kept kitchen, counter and dining areas cleaned and sanitized.
Stocked shelves to organize aisles in assigned department.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked well with teammates and accepted coaching from management team.
Crew Trainer
KFC
Cranbrook Townsville
12.2022 - 10.2023
Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Facilitated virtual, in-person and blended learning sessions.
Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Produced training materials and gathered resources to equip crew members with learning opportunities.