Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Kudrat Kaur

Harrison,ACT

Summary

Work Experience Summary

Energetic member experienced in meeting customer satisfaction standards, operating the necessary technology, and cleaning and maintaining any workplace to promote a hygienic image. Recognized for taking the initiative to find and complete extra tasks, as well as being a collaborative team player, committed to maintaining a consistent workflow without compromising quality of service.

Summary of myself as a person

I love life and filling it with as much positive energy as I can. I will always strive for improvement in myself and my environment. I understand the fact that I should leave my customer happy and satisfied, which I 100% guarantee I will strive to do in any job. I provide service with a smile, and I will take on any challenge with a strong will. Most of all, I promise to be a hard worker for my peers and those I look up to!

Overview

2
2
years of professional experience

Work History

Crew Team Member

Zambrero
Canberra, Australia
05.2023 - Current
  • Assisted customers with orders and inquiries.
  • Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
  • Greeted customers in a friendly manner upon entering the store.
  • Restocked items on shelves as needed.
  • Operated cash register accurately and efficiently.
  • Answered customer questions regarding product features, pricing, availability.
  • Provided excellent customer service at all times.
  • Processed merchandise returns and exchanges according to company policies.
  • Performed store opening and closing procedures as directed by management team.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Unloaded trucks of incoming merchandise in an organized fashion.
  • Replenished inventory levels when necessary.
  • Monitored expiration dates of food products.
  • Cleaned work areas regularly throughout shift.

Retail Assistant

Glassons
Canberra, ACT
08.2024 - 03.2025
  • Assisted customers with product selection, answered queries and provided advice.
  • Monitored sales floor traffic and assisted customers with their inquiries.
  • Operated cash registers efficiently during peak hours of business.
  • Handled customer inquiries, complaints, and returns efficiently.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Crew Team Member

Sharetea
Canberra, Australia
12.2022 - 01.2023
  • Made products efficiently and happily
  • Service with a smile
  • Worked as a Christmas Casual however made most out of my experience by consistently learning new things and improving on myself!

Education

Gungahlin College
Canberra, ACT
12-2025

High School Diploma -

Harrison High School
Canberra, ACT
12-2023

Gold Creek High School
Canberra, ACT
04-2023

Skills

  • Communication skills
  • Extraverted
  • Positive attitude
  • Organized
  • Customer care experience
  • Open-minded
  • Excited to learn
  • Strong goals

Affiliations

  • Volleyball
  • Gym
  • Art - Painting
  • Creative writing
  • Learning new things everyday!

Languages

English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Professional

References

References available upon request.

Timeline

Retail Assistant

Glassons
08.2024 - 03.2025

Crew Team Member

Zambrero
05.2023 - Current

Crew Team Member

Sharetea
12.2022 - 01.2023

Gungahlin College

High School Diploma -

Harrison High School

Gold Creek High School

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Kudrat Kaur