I Am passionate about making an impact in the community and exploring ways of empowering individuals holistically.Eager to use my social work skills, casework and community development knowledge.I Am committed to adding value to an organization that provide care and support to people of all backgrounds
Overview
2
2
years of professional experience
Work History
Mental Health Youth Worker
All Family Nursing Care
03.2022 - Current
Companionship and advocacy support
Providing supervision and support to young people in accordance to the Department of Child Safety legislature
Providing detailed written reports with the online case tools provided
Helping children with high complex mental health needs and following specific behavior support plans (PBSP)
Skills development by collaborating with children and their families to implement person specific strategies that fostered independence and life skills
Documentation and Reporting for example progress notes and incident reports
Ensuring safety and wellbeing by following protocols that helped to manage and prevent accidents whilst managing challenging behaviors
Offering emotional support, active listening and crisis intervention as needed to help participants navigate difficult situations
Engaging with stakeholders within the community to support the development of children and young people.
Disability Support Worker
Dependable Care
10.2022 - 02.2024
Case management and keeping records
Fostered a safe, respectful environment that enabled clients to express themselves in a way that promoted their well-being
Worked in close contact with other members of the support team, including psychologists, healthcare professionals and family members to ensure a holistic care and support
Visiting clients for goal and objective reviews
Provided referrals and linked participants and clients with support services and appropriate coordination
Writing comprehensive case notes
Safety planning for trauma participants and clients
Participated in staff training and development
Worked in accordance to the organization’s policies and procedures.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Drove clients safely to social activities and appointments.
Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Social Work Placement
Gold Coast Community Legal Centre
06.2023 - 10.2023
Conducted needs assessments to identify clients’ strengths, goals and service needs and provided support services to clients experiencing homelessness, domestic violence, mental health issues and other legal issues
Worked under the governance of The Family Law Act 1975 and used evidence-based approaches to offer crisis and psychosocial support to clients
Offered short-term counselling and casework
Worked within a Cultural competence and Cultural humility framework
Provided advocacy and assistance in accessing community resources, including housing, healthcare, NDIS and Centrelink
Maintain stakeholder engagement with key agencies who work with priority access groups
Worked collaboratively with lawyers and solicitors to provide holistic case management support to individuals and families
Provided services to women through a trauma informed practice framework
Provided short-term crisis intervention and coordinated referrals whilst communicating effectively with other services providers to ensure comprehensive care for families and children
Liaising with different government departments such as the Department of Justice and the Department of Child Safety, seniors and Disability Services.
Enhanced client well-being by conducting comprehensive assessments and developing individualized care plans.
Developed rapport with diverse clients, displaying empathy and understanding for various cultural backgrounds and life experiences.
Evaluated the effectiveness of client interventions, refining strategies as needed to maximize outcomes and achieve desired goals.
Provided crisis intervention services to individuals experiencing emotional distress or trauma, stabilizing their situations and connecting them with appropriate support systems.
Contributed to program evaluations by collecting data on service effectiveness, identifying areas for improvement and implementing necessary changes.
Conducted thorough case documentation to maintain accurate records of client interactions, interventions, and outcomes.
Facilitated skill-building workshops for clients, empowering them to achieve greater independence and selfsufficiency.
Coordinated multidisciplinary team meetings to discuss client progress and collaborate on strategies for continued success in treatment goals.
Implemented evidence-based interventions to address client needs and promote positive change in their lives.
Participated in ongoing professional development opportunities to stay current on best practices in social work practice and relevant industry trends.
Supported families experiencing mental health challenges, connecting them with appropriate resources and providing ongoing counseling services.
Monitored client progress regularly, adjusting care plans as needed to ensure optimal outcomes.
Maintained confidentiality of sensitive client information while complying with all mandatory reporting requirements as dictated by law or agency policy.
Assisted clients in navigating complex systems of care, breaking down barriers to accessing quality services and support networks.
Improved family dynamics through the facilitation of group therapy sessions focusing on communication and conflict resolution skills.
Assisted in the development of agency policies, contributing expert knowledge of best practices in social work interventions and ethical standards.
Advocated for client interests during multi-agency meetings, ensuring that their voices were heard when making decisions about their care.
Created a safe environment for clients to share personal stories, fostering trust and open communication within therapeutic relationships.
Empowered clients to make informed decisions, providing them with up-to-date information on available services and programs.
Strengthened community resources by collaborating with local service providers to address clients'' needs.
Coordinated referrals to community services to help clients obtain needed support.
Education
Master of Social Work -
GRIFFITH UNIVERSITY
Bachelor in Community Development Studies -
MIDLANDS STATE UNIVERSITY
Skills
Strong interpersonal and communication skills with the ability to build rapport and build trust with diverse populations
Proficient in Microsoft Office Suite (word, excel and PowerPoint)
Teamwork
Knowledgeable about social work ethics and values, including cultural competence, social justice and empowerment
Professional Integrity
Industry Specific Training
Culture and Mental Health( Ethnic Communities Council of Queensland’s Multicultural Advisory Service)
Suicide Prevention (Wesley Mission)
References
Gold Coast Community Legal Centre, Vanessa Taylor, vanessa@gcclc.org.au, 0416500964
All Family Nursing Care, Tash Maffy, tash@lighthouseconnect.com.au, 0480305385
Training and Professional Development
2022 Suicide Prevention (Wesley Mission)
2022 Worker Orientation Module 'Quality , Safety and You' (NDIS Quality and Safeguards Commission)
2023 Culture and Mental Health (Ethnic Communities Council of Queensland's Multicultural Advisory Service)