Kudzai Maponga
Loganlea,QLD
Summary
I am a seasoned Health Information Systems leader with over fifteen years of extensive experience in the health sector. Known for my organizational prowess and dependability, I am a successful candidate adept at managing multiple priorities. I approach tasks with a positive attitude and demonstrate a willingness to take on added responsibilities to ensure the achievement of team goals.
Overview
8
8
years of professional experience
Work History
Health Informatics Data Administrator
Queensland Health
01.2021 - 06.2022
- Provided expertise support on data management and auditing to internal and external stakeholders
- Undertook regular audits of Clinical Information Systems (HBCIS, ieMR, EDS, Riskman, etc.)
- Drove collaboration across CHQ for consistent work practices and understanding of research, projects, and data collection.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- Developed scripts and processes for data integration and maintenance.
HIMS Subject Matter Expert – Reference Data
Queensland Health
10.2020 - 02.2021
- Extracted data from iServer application and present to key stakeholders
- Assisted STARS Digital Team in reviewing business processes for change readiness
- Drove collaboration across Digital Metro North team for consistency in work practices and understanding of reference files or data.
- Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
- Analyzed business problems, identifying root causes and developing robust solutions.
Senior Trainer – ieMR Clinical Streams
Queensland Health
04.2020 - 10.2020
- Was lead ieMR trainer for Care Delivery, OERR, and PowerTrials at STARS
- Coordinated training for staff to impart information about workflows and requirements.
- Developed and improved training courses to increase staff performance and overall training effectiveness.
- Conducted gap analysis of business rules and workflows
- Supported Subject Matter Experts and the business in identifying training needs.
ICT Training and Development Officer
Queensland Health
01.2016 - 07.2019
- Coordinated and delivered advanced-level Health Informatics education to support quality health services within CHQ HHS
- Developed and implemented training materials based on clinical workflows, roles, and evidence-based practice
- Provided expert knowledge and high-level support for various Information Systems.
- Developed and implemented effective lesson plans to cover necessary material.
- Identified training needs and planned classes accordingly.
Senior Administration Officer - HIMS
Queensland Health
11.2014 - 12.2015
- Managed an administration team of 45 people
- Trained new staff members to achieve departmental goals efficiently
- Innovatively implemented effective work practices to ensure best practice by all administrative staff
- Developed a hospital prepping manual draft for cohesive standard training.
Medical Records Officer – HIMS
Queensland Health
02.2014 - 11.2014
- Contributed to the implementation of integrated electronic medical records (ieMR) in the scanning unit
- Instructed and guided staff on different cycles and stages of inputting information into Power Chart
- Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
- Developed and implemented record storage and retrieval system to comply with record retention laws and maintain accessibility.
Education
Skills
- Leadership and Stakeholder Management
- Demonstrated skills in leading and managing large teams
- Proven ability to successfully manage diverse stakeholders
- Customer Service
- Excellent oral and written communication skills
- Strong customer service skills
- Business Improvement
- Coordinated and assisted in the design of a department manual for medical records document scanning
- Improved data keeping and customer care services
- Project Management
- Demonstrated ability to manage assigned projects for positive outcomes
- Well-developed administration and time management skills
- Compiling Data
- Systems Administration
- PowerBI
- Data Audits
Accomplishments
- Developed a Train Domain Strategy document outlining the strategy, approach, and associated activities for managing the ieMR training and testing domains at QCH.
- Developed a training manual for QCH Scanning Unit used for onboarding of new staff
- Tested various health information databases to identify and resolve recurring issues
- Consulted with Metro South ieMR facilitators and developed training materials for QCH Surgical and Anaesthetic departments
- Developed training materials for STARS ieMR Clinical Streams
Recent Employment History
- Health Informatics Data Administrator, Queensland Health, Jan 2021 to Jun 2022, Provide expertise support on data management and auditing to internal and external stakeholders., Undertake regular audits of Clinical Information Systems (HBCIS, ieMR, EDS, Riskman, etc.)., Drive collaboration across CHQ for consistent work practices and understanding of research, projects, and data collection.
- HIMS Subject Matter Expert – Reference Data, Queensland Health, Oct 2020 to Feb 2021, Extract data from iServer application and present to key stakeholders., Assist STARS Digital Team in reviewing business processes for change readiness., Drive collaboration across Digital Metro North team for consistency in work practices and understanding of reference files or data.
- Senior Trainer – ieMR Clinical Streams, Queensland Health, Apr 2020 to Oct 2020, Lead ieMR trainer for Care Delivery, OERR, and PowerTrials at STARS., Conduct gap analysis of business rules and workflows., Support Subject Matter Experts and the business in identifying training needs.
- ICT Training and Development Officer, Queensland Health, Jan 2016 to Jul 2019, Maternity leave, Coordinated and delivered advanced-level Health Informatics education to support quality health services within CHQ HHS., Developed and implemented training materials based on clinical workflows, roles, and evidence-based practice., Provided expert knowledge and high-level support for various Information Systems.
References
Gary Farmer, Senior Health Information Officer, Logan Hospital, (07) 32999595, Gary.Farmer@health.qld.gov.au
Peta Shaw, Manager Data Services, Business Intelligence Services, Level 6, Stanley Street, South Brisbane, QLD, (07) 30685478, Peta.Shaw2@health.qld.gov.au
Timeline
Health Informatics Data Administrator
Queensland Health
01.2021 - 06.2022
HIMS Subject Matter Expert – Reference Data
Queensland Health
10.2020 - 02.2021
Senior Trainer – ieMR Clinical Streams
Queensland Health
04.2020 - 10.2020
ICT Training and Development Officer
Queensland Health
01.2016 - 07.2019
Senior Administration Officer - HIMS
Queensland Health
11.2014 - 12.2015
Medical Records Officer – HIMS
Queensland Health
02.2014 - 11.2014
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