Kuet Li Lay
Retail
70 Lockhart Street,VIC
Summary
Dynamic retail professional with proven success at Woolworths, excelling in retail design and customer service. Achieved significant product portfolio growth while enhancing team performance through effective training and leadership. Skilled in creating compelling visual merchandising displays that drive sales and elevate customer experiences in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Retail
Woolworths
09.2012 - Current
- Assisted in the creation of compelling sales presentations, contributing to successful negotiations with key retail partners.
- Demonstrated benchmark selling techniques for retail footwear and trained newer team members.
- Maximized revenue generation with upselling techniques at ticket booths and retail locations throughout the park.
- Upheld proper visual merchandising standards on retail floor and windows.
- Boosted customer interest by organizing and executing retail promotions in line with company objectives.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
- Collaborated with team members to achieve high-performance results in a fast-paced retail setting.
- Trained new retail employees on store merchandising standards and best practices, enhancing overall team effectiveness.
- Evaluated team performance and provided constructive feedback, promoting a culture of continuous improvement in retail merchandising.
- Maintained a well-organized stockroom, ensuring easy access to products for retail staff.
- Enhanced customer experience by ensuring a clean, organized, and visually appealing retail environment.
- Demonstrated flexibility in scheduling availability, adjusting as required to meet fluctuating demands of the retail environment.
- Maximized retail floor space usage by designing visually appealing merchandise arrangements that drew in customers.
- Contributed to increased sales by creating eye-catching visual merchandising displays in retail environments.
- Improved pricing accuracy by consistently monitoring and updating retail prices.
- Increased sales revenue with strategic partnerships and product placements in key retail outlets.
- Achieved Number% retail product portfolio growth over previous period.
- Balanced multiple tasks simultaneously while prioritizing customer needs in a fast-paced retail environment.
- Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
- Led a team of retail staff, ensuring optimal performance and adherence to company policies.
- Assisted in employee training initiatives, contributing to the development of well-rounded retail professionals.
Education
Heathdale Christian College
Werribee, VIC2002
Skills
- Retail Design
- Retail fishing
- Retail services
- Retail floor stocking
- Retail experience
Timeline
Retail
Woolworths
09.2012 - Current
Heathdale Christian College
Similar Profiles
Stefano BettiniStefano Bettini
Work Experience Crew Member at WoolworthsWork Experience Crew Member at Woolworths
Pritam RahaPritam Raha
Team Member at WoolworthsTeam Member at Woolworths
Ahzmahish Begum MohamedAhzmahish Begum Mohamed
Store Administrator: HR & Finance at WoolworthsStore Administrator: HR & Finance at Woolworths
Connor MontgomeryConnor Montgomery
Team Member at WoolworthsTeam Member at Woolworths
Madhankumar RamasamyMadhankumar Ramasamy
Bank Branch Manager at 6 YearsBank Branch Manager at 6 Years