Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kulaia-rae Lanigan

Darwin,NT

Summary

Experienced in overseeing food and beverage operations, ensuring high-quality service and customer satisfaction. Utilizes leadership skills to train and manage staff, enhancing productivity and morale. Strong understanding of inventory control. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings with the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Food and Beverage Supervisor

Event Cinemas
Palmerston, NT
03.2022 - Current
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
  • Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
  • Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.
  • Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Food Service Cashier

Ogalo
Palmerston, NT
10.2021 - 02.2022
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained work area and kept cash drawer organized.

Cashier

Subway
Coolalinga, NT
05.2019 - 09.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Good Shepherd Lutheran College
Humpty Doo, NT
11-2022

Skills

  • Sanitation standards
  • Beverage making
  • Ordering supplies
  • Staff supervision
  • Inventory management
  • Food safety compliance
  • Records maintenance
  • Customer service
  • Employee training

Certification

  • First Aid Certification
  • Northern Territory Driver's License
  • Responsible Service of Alcohol
  • Cert III in Hospitality
  • Food Safety Supervisor Certification

Languages

English
Native/ Bilingual

Timeline

Food and Beverage Supervisor

Event Cinemas
03.2022 - Current

Food Service Cashier

Ogalo
10.2021 - 02.2022

Cashier

Subway
05.2019 - 09.2021

High School Diploma -

Good Shepherd Lutheran College
Kulaia-rae Lanigan