Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kuldeep Bhatia

Wollongong,NSW

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Sales Representative(Remote)

TechNinja
Boston, USA
10.2023 - 02.2024
  • Results-driven sales professional with a proven track record of success in closing deals through effective communication on calls.
  • Expert in persuasive communication, adept at overcoming objections, and skilled in building strong client relationships over the phone.
  • Managed outbound sales calls in the technology sector, promoting software solutions to businesses and consistently exceeding monthly sales targets.
  • Dedicated to fostering positive customer relationships, resulting in a 30% increase in customer retention through regular follow-up calls and personalized communication
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Crew Member

Mcdonalds
12.2022 - 04.2023
  • Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Delivered prompt service to prioritize customer needs.
  • Accurately operated cash register to process customer payments.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Sales Representative

Outfitters
01.2021 - 10.2021
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Bachelor of Computer Science -

University of Wollongong
Wollongong
11.2024

Skills

  • Microsoft Excel
  • De-Escalation Techniques
  • Customer Service
  • Networking

Languages

English
Full Professional
Hindi
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Sales Representative(Remote)

TechNinja
10.2023 - 02.2024

Crew Member

Mcdonalds
12.2022 - 04.2023

Sales Representative

Outfitters
01.2021 - 10.2021

Bachelor of Computer Science -

University of Wollongong

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Kuldeep Bhatia