Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Elevate You Australia
Dandenong, Australia
03.2024 - 09.2024
Conduct comprehensive assessments for new participants, and develop personalized service plans in collaboration with participants, families, and other stakeholders
Effectively implement and manage individual programs, including documentation, resource organization, participant supervision, and progress tracking
Designed and implemented personalized programs at EYA, addressing unique participant challenges and promoting their persistence
Developed and adapted strategies to meet client needs, reflecting a proactive and innovative approach
Guide, encourage, and strategize with participants to achieve their employment goals, addressing motivation challenges and promoting persistence
Maintaining documentation of daily observations, progress notes, and reports, and completing associated paperwork and reporting tools promptly
Adhere to EYA's ISO quality standards, manage complaints and incidents per disability standards, and maintain case notes and attendance records
Develop and utilize resources to support participant success, continuously researching and innovating to meet participant needs
Foster positive relationships with participants, families, community organizations, employers, NDIS services, and educational institutions to support participant pathways
Actively network with referral stakeholders, advocate for participant needs, and represent EYA professionally to facilitate referrals and engagement
Work independently and as part of a team across various community settings; participate in staff training, development, and team meetings
Maintain workplace safety by adhering to OH&S policies, reporting hazards, and following training protocols
While working with disabled clients, I have utilized Trauma-informed practice, strengths-based approach, empowerment approach, culturally sensitive approach, and client-centered approach while working with a client and using ecological theory, attachment theory, and work according to the Best Interest Framework
Cranbourne West Primary School
Cranbourne West, Australia
11.2023 - 03.2024
Provided one-on-one counseling and mentoring to students, addressing academic, social, and emotional challenges to promote their well-being
Facilitated conflict resolution and supported students in personal crises, demonstrating skills in psychosocial support and advocacy
Organized workshops on mental health and peer relationships, showcasing innovative approaches to problem-solving in-service delivery
Assisted students in setting realistic goals, building confidence, and developing skills for academic and personal growth
Offered immediate support and guidance to students experiencing personal crises, ensuring their safety and emotional stability
Worked closely with teachers and parents to address students' needs holistically and coordinate support plans
Regularly monitored students' academic progress and behavior, providing feedback and adjustments to support plans as needed
Organized and led workshops on topics like mental health, study skills, and peer relationships, fostering a positive school culture
Used a culturally sensitive approach to ensure that each student felt respected, understood, and supported within the school community
Exit Pathways Keyworker
Southeast Monash Legal Services
Springvale, Australia
02.2023 - 06.2023
Working as Exit Pathways Keyworker to assist the victims of domestic violence in establishing exit plans are partnered and work with Launch Housing to find accommodation
I am doing FVSCM holding, where my role is to assess risk and devise a personalized safety plan with the clients to mitigate the risks
I am also completing MARAM risk assessments for adults and Children and making appropriate referrals to address the needs of the family
Able to identify risk, and protective factors and make safety plans to mitigate the risk using MARAM training
Assist clients in applying for an extension of IVO and provided support to attend a court hearing
While working with victim-survivors, I have utilized Trauma-informed practice, strengths-based approach, empowerment approach, culturally sensitive approach, and client-centered approach while working with the client and using ecological theory, attachment theory, and work according to the Best Interest Framework
Apply social work theories while interacting with the clients such as client-centered practice, strength-based approach, cognitive behavioral therapy, and crisis intervention model for those dealing with suicidal thoughts
Demonstrated the ability of effective inter-agency referrals
Able to identify risk and protective factors for the client and act accordingly
Work closely CALD community and assist them throughout their settlement journey in Australia
Work collaboratively with colleagues
Holistic knowledge of the gendered nature of family violence and structural inequalities that create social injustice for women and children
Before- and After-School Counselor
Sacred Heart Convent, School
Beas, Punjab
08.2019 - 05.2021
Consulted with families and staff to discuss strategies necessary for improved student social and academic performance.
Established trusting relationship with students and parents to nurture confidence in school counseling process.
Identified at-risk students to provide support for successful academic experience and personal growth.
Worked collectively with education professionals to deliver in-school counseling support for identified students.
Assessed students and proposed behavior management plans to alleviate academic and social problems.
Maintained student records and developed individual education and behavior plans to promote student success.
Followed-up with outside mental health service providers to coordinate in-school support.
Aided students in college and career readiness process, helping with course selection and career assessments.
Monitored students academic progress, mental health and sociability through ongoing individual assessments.
Education
Bachelor of Education - Physical Science
Government College of Education
Jalandhar, Punjab, India
06.2019
Master of Mathematics -
DAV College
Jalandhar, India
06.2016
Bachelor of Science - Computer Science
HMV College
Jalandhar
05-2014
Master of Social Work - Social Work Practice, Frameworks for Practice in Mental Health, Family Violence Indigenous Studies, Social Work Research, Social Policy, Advocating Families, Communities, and Individuals under Social, Political, and Legal Frameworks of Human Rights
Skills
Client Relations Proficiency
Innovative Thinker
Effective Communicator
Teamwork
Multi-tasking
Positive attitude
Timely Attendance
Professionalism
Supportive Attitude
Critical thinking
Problem resolution
Active listening
Confidentiality
Networking
Decision-making
Cultural awareness
Certification
Completed MARAM training
Attend Safe Landing Protect to assist AFM with a temporary visa
Cert III in Individual Support
Cert III in Hospitality
NDIS Screening
References
Sophia Ana Jarmain, Social Worker, sophia.jarmain@monashhealth.org, 0430 619 977
Nabila Marzouk, Integrated Program Coordinator, nabila.marzouk@smls.com.au, 0426 235 051
Master of Social Work - Social Work Practice, Frameworks for Practice in Mental Health, Family Violence Indigenous Studies, Social Work Research, Social Policy, Advocating Families, Communities, and Individuals under Social, Political, and Legal Frameworks of Human Rights