o Plan, Schedule, execute and Govern Project Releases and Infra Security patches and IAM Releases.
o Raises Changes in ServiceNow and manage workflow
o Prepare Release Notes, deployment runsheets, rollback plans, cutover strategy
o Collate Release artefacts and approval across stakeholders.
o Represent changes in CAB and secure all approvals.
o Release Status Reporting
o Manage Unix, Windows, and other OS and security tools and patching releases.
o Manage inter-dependent cross platform mobile and integration releases, compose overall release and rollback plans, organize walk through sessions.
o Developed Change and Release management strategy for Digital transformation journey for BOQ mobile apps and merger of ME bank and VMA apps
o Resolving interdependencies with various middleware API and external vendor plans
o Raise Changes in SNOW and drive and execute the implementations.
o Manage inter-dependent cross platform releases, compose overall release and rollback plans, organize walk through sessions.
o Resolving interdependencies with various middleware and external applications
o Test and Environment management including Test, UAT and Training and disaster recovery environments.
o Ensure the verifications of testing against environments/releases including test and UAT environments.
o Manage risks and lead the resolution of issues that affect release scope, schedule, and quality.
o Present detailed change plans to senior management for approval
o Complete group mandated change control documentation and organized necessary sign offs.
o Preparing resource roster for successful implementation
o Managing the weekend releases, business communications and signoff from various stakeholders.
o Managing changes through CAB walkthroughs and business walkthroughs of Implementation Run sheets.
o Collating Business and technical verification signoffs post Prod deployment.
o Arranging required PVT and BVT resources.
o Post implementation Reviews and warranty support activities
o Planning and tracking monthly releases for IT and Network changes and all business readiness artefacts
o Conducting demo for Planned Monthly changes, collate feedback and bridge gaps/risks between IT and business.
o Interacting with Various teams for Operational readiness
o Ensuring service transition deliverables are signed off from capacity, infra, monitoring and cloud teams before GO Live.
o Agile working methodologies and attending various ceremonies like scrum meetings, daily standups.
o Post Implementation reviews and retrospective meetings
o Requirement gathering, Scoping, Estimation from business stakeholders.
o Fixnet/IPTV Product Modelling in Amdocs Product Manager
o Amdocs Classic client (Clarify) CRM knowledge for order provisioning.
o E2E project Management using JIRA and confluence.
o Managing E2E deliveries from offshore from design until warranty support
o Identify project's key KPIs.
o Worked as scrum master.
o Facilitate internal communication and effective collaboration.
Ensure deliverables are up to quality standards at the end of each sprint
Tools
TransportNSW Apps and Infra Security Team:
Digital transformation and API integration Project @ BankofQueensland :
Westpac APRA Business lending and Institutional Banking:
NBNCo Sydney:
Sunrise Telecom Switzerland
Excelcom Jakarta:
British telecom UK
Best BUY US:
•Microsoftware .NET developer for Best BUY US ( Retail chain) client.