Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kuldeep Singh

Middle Swan,WA

Summary

Dynamic professional with extensive experience in operational efficiency and customer service, notably at Silver Oak. Proven track record in staff training and performance evaluation, enhancing team productivity and satisfaction. Skilled in inventory management and problem resolution, consistently achieving high-quality standards and fostering strong customer relationships.

Overview

13
13
years of professional experience

Work History

Restaurant Manager and Cook

Silver Oak
01.2022 - 03.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Manager's Assistant

Eustralis Food and Wine
07.2014 - 08.2018
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Mechanical Fitter

Constructs Truck
06.2010 - 04.2014
  • Maintained a clean work environment by following established housekeeping procedures, reducing hazards and ensuring worker safety.
  • Performed onsite maintenance and repair work.
  • Increased productivity with the timely replacement of worn parts and maintaining optimal machine conditions.
  • Dismantled and reassembled delicate mechanisms.
  • Provided reliable support for emergency breakdowns, minimizing production delays and losses due to unplanned downtime.
  • Displayed strong problem-solving skills by swiftly identifying and implementing solutions to address mechanical malfunctions or breakdowns.
  • Contributed to project completion by assembling, fitting, and aligning complex mechanical components accurately.

Education

Certificate III - Commercial Cookery

CIIS
Perth, WA
12.2011

Diploma In Hospitality - Hospitality

CIIS
Perth, WA
10.2011

Skills

  • Inventory management
  • Customer service
  • Staff training
  • Operational efficiency
  • Team leadership
  • Performance evaluation
  • Maintenance procedures
  • Problem resolution
  • Quality assurance
  • Sales tracking
  • Data analysis
  • Project coordination
  • Money handling
  • Staff training and development
  • Customer relationship management (CRM)

Languages

English
Professional Working

Timeline

Restaurant Manager and Cook

Silver Oak
01.2022 - 03.2023

Manager's Assistant

Eustralis Food and Wine
07.2014 - 08.2018

Mechanical Fitter

Constructs Truck
06.2010 - 04.2014

Certificate III - Commercial Cookery

CIIS

Diploma In Hospitality - Hospitality

CIIS

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Kuldeep Singh