Kuldipkumar Gajera
Melbourne,Australia
Summary
A young and energetic person seeking a position in the required field where I can utilize my abilities and skills in the most efficient manner.
An ability to work both in a team and independently, and to handle pressure well. An ability to recognize and solve problems. Effective team player with strong interpersonal, communication, and presentation skills. Able to work in a fast-paced environment that involves managing multiple tasks at the same time. Ability to multitask with minimal supervision. Ability to communicate ideas effectively. High work standards and ethics. Results-driven Warehouse Manager with a proven track record in safety compliance, inventory control, and efficient supply chain coordination. Committed to enhancing operational workflows and maximizing efficiency to achieve timely delivery and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Warehouse Manager
UTB
Derrimut, VIC
06.2022 - Current
- Oversaw inventory management and tracked stock levels using warehouse management systems.
- Coordinated shipping and receiving processes to enhance workflow efficiency and ensure timely delivery.
- Managed daily warehouse operations and ensured safety compliance for staff.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Organized warehouse layout to maximize storage space and facilitate smooth traffic flow for high volume operations.
- Conducted regular inspections to maintain facility cleanliness and organization.
- Collaborated with suppliers to streamline procurement and delivery processes.
- Established and maintained good relations with customers, vendors, and transport companies.
- Resolved customer complaints related to product quality or delivery issues.
- Established procedures for safe receiving, storing, and handling of hazardous materials to maintain compliance.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
Junior Accountant
Hamilton & Reid
Camberwell, Australia
06.2022 - 12.2025
- Prepared and analyzed monthly, quarterly, and annual financial statements in accordance with GAAP.
- Led month-end and year-end close processes, ensuring timely and accurate reporting.
- Managed general ledger functions and performed account reconciliations to ensure accuracy and completeness.
- Supervised and mentored junior accountants, reviewing their work for compliance and accuracy.
- Developed and implemented internal controls to enhance financial reporting and reduce risk.
- Coordinated with external auditors during audits, providing required documentation and explanations.
- Monitored and analyzed accounting data to identify trends, variances, and cost-saving opportunities.
- Oversaw fixed asset accounting and depreciation schedules.
- Ensured compliance with tax regulations, including preparation and review of tax filings.
- Assisted in budgeting and forecasting processes, providing variance analysis and financial insights.
- Managed accounts payable and receivable processes, including aging analysis and cash flow monitoring.
- Collaborated with cross-functional teams to support financial planning and strategic initiatives.
Customer Service Representative
Hertz Car Rental
Tullamarine, Australia
06.2019 - 06.2022
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Implemented new procedures to improve customer satisfaction and response times.
- Analyzed customer feedback to identify trends and recommend improvements.
- Managed customer service team, ensuring high standards of performance and support.
- Conducted regular performance reviews to maintain team accountability and growth.
- Collaborated with senior management team members in designing strategies that would improve overall quality of services offered by the organization.
- Led on- and off-site customer support teams across multiple time zones.
Customer Service
Tatts Lotto
Mill Park, Australia
03.2019 - 06.2019
- Set up new customer accounts.
- Process orders, forms, applications and requests.
- Organize workflow to meet customer timeframes.
- Direct requests and unresolved issues to the designated resource.
- Manage customers' accounts.
- Keep records of customer interactions and transactions.
- Record details of inquiries, comments and complaints.
- Record details of actions taken.
- Prepare and distribute customer activity reports.
- Maintain customer databases.
- Manage administration.
- Communicate and coordinate with internal departments.
- Follow up on customer interactions.
- Provide feedback on the efficiency of the customer service process.
Store Manager
Brewster's Fresh Food
Port Melbourne, Australia
07.2016 - 03.2019
- More than five years' experience in exceptional customer service, well-built motivational and leadership skills, demonstrated ability to quickly build relationships and have proven time management ability.
- Have excellent communication skills, presentation standards, achievement of safety measures and all objectives on HSE plan and as well as ability to lead and managing a team of people.
- Known for positive mental attitude, professionalism, establish trust, commitment to excellence and proven ability to interact and communicate effectively with customers, senior management, contractors and stock representatives.
- Deal directly with customers either by telephone, electronically or face to face.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Provide pricing and delivery information.
- Perform customer verifications.
Store Manager
Domino's Pizza
Endeavor Hills, Australia
03.2012 - 07.2016
- Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Politely assisted customers in person and via telephone.
- Provided an elevated customer experience to generate a loyal clientele.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Assisted customers with food selection, inquiries and order customization request.
- Resolved customer complaints through effective communication and problem-solving skills.
- Responded to emails and chat inquiries promptly, ensuring timely support for customers.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Certificate IV Real Estate -
Leverage Acadany
Sydney02-2022
Bachelor of Accounting -
Stott's College
Melbourne, VIC08.2020
High Secondary School -
Madhya Pradesh Open Board
India03.2011
Skills
- Warehouse management
- Safety compliance
- Inventory control
- Supply chain coordination
- Hazardous material handling
- Customer relationship management
- Problem solving
- Time management
- Vendor relationship management
- Logistics management
- Planning production
- Cost reduction
- Billing and invoicing
- Staff management
- Database management
- Equipment maintenance
- Workforce management
- Stock control
Vocational Skills
- Knowledge of OH & S
- Machine Operation
- Labelling Goods
- Cleaning
- Ability to Complete Set Tasks
- Ability to Work with limited Supervision
- Ability to Integrate Easily into Teams
- Leadership Skills
- Warehouse Management
- Store man
- Strong organization and Time Management Skills
Potential Strengths
- A person who believes that 'success has no other option except hard work and smart work'.
- Capacity to bend but not break in any kind of circumstances.
- To keep upgraded with recent trends & be a flexible person.
- A firm believer of having a positive attitude towards the work to be done.
- An 'ideal person' who challenges traditional ways of conducting business and is willing to take calculated risks.
Hobbies and Interests
- Travelling
- Sports - Cricket and Volleyball
Timeline
Warehouse Manager
UTB
06.2022 - Current
Junior Accountant
Hamilton & Reid
06.2022 - 12.2025
Customer Service Representative
Hertz Car Rental
06.2019 - 06.2022
Customer Service
Tatts Lotto
03.2019 - 06.2019
Store Manager
Brewster's Fresh Food
07.2016 - 03.2019
Store Manager
Domino's Pizza
03.2012 - 07.2016
Certificate IV Real Estate -
Leverage Acadany
Bachelor of Accounting -
Stott's College
High Secondary School -
Madhya Pradesh Open Board