Summary
Overview
Work History
Education
Skills
Summary
Timeline
Generic
Kullasak Chaivannacoopt

Kullasak Chaivannacoopt

Cook, Agricultural worker
72 Dumas Street, Mckellar, Canberra,ACT

Summary

Background includes improving performance, reducing costs and eliminating waste to maximize profitability of food service operations. Strategic planner with superior communication and problem-solving abilities. Experienced hospitality in food service bringing demonstrated success in developing and motivating strong restaurant teams to assist many customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Talented kitchen leader offer over 10 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity. Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach. Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality. Great multitasker with training in hospitality management and extensive experience in food service. Committed to enhancing customer experiences while cutting overall costs. Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about labor and inventory controls, recipe development and menu planning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Food and Beverage Supervisor

Penang Steak
03.2023 - Current
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Worked with qualified chef to diversify menu with new offerings.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Supervised food presentation and plating to enhance visual appeal.
  • Set and oversaw weekly and special event menu plans.
  • Created new recipes, outlined steps, and training staff on correct preparation.

Restaurant Supervisor

Phoomthai Garden Hotel
02.2020 - 01.2023
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
  • Maintained accurate records of sales, labor and other costs.
  • Organized implementation of new banners, displays and menus.
  • Monitored food inventory and supplies to prevent waste.
  • Supervised food presentation and plating to enhance visual appeal.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Monitored food preparation, production, and plating for quality control.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Created new recipes, outlined steps, and training staff on correct preparation.

Corn Processing Factory Manager

KWS SAAT SE & Co. KGaA
02.2016 - 06.2019
  • Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
  • Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
  • Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
  • Spearheaded product and process quality initiatives with full compliance to internal, industry and customer quality standards.
  • Created and delivered manufacturing labor cost and price input for customer quote reviews.
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.
  • Evaluated employee performance and provided feedback and training as needed.
  • Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
  • Enforced health and safety protocols to promote safe working environment.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Prepared and maintained production reports and personnel records.
  • Analyzed production data and prepared reports for senior management.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.

Restaurant Manager and Cook

Altitude Restaurant And Cafe
07.2012 - 03.2015
  • Carefully interviewed, selected, trained, and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations, and procedures.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Purchased food and cultivated strong vendor relationships.
  • Developed unique events and special promotions to drive sales.
  • Coordinated with catering staff to deliver food services for special events and functions.

Education

Bachelor of Science - Agricultural Sceince

La Trobe University
Melbourne, VIC
05.1990

Associate of Science - Agricultural Production

Roseworthy Agricultural College/ Adelaide Uni.
Gawler, SA
09.1984

Skills

  • Menu development
  • Customer service
  • Banquet operations
  • Inventory management
  • Menu pricing
  • Fine dining expertise
  • Budget management
  • Catering coordination
  • Staff training
  • Ordering supplies
  • Beverage knowledge
  • Wine pairing
  • Scheduling staff
  • Quality control
  • Food presentation
  • Table service
  • Bar management
  • Event planning
  • Conflict resolution
  • Staff Supervision
  • Food Safety
  • Inventory Control
  • Supply Ordering
  • Menu Planning
  • Equipment Inspection
  • Recruitment
  • Timesheet Organization
  • Reservations Coordination
  • Work Schedule Creation
  • Cooking
  • Critical Thinking
  • Recipes and Menu Planning
  • Data Entry Software
  • Special Menu Planning
  • ServSafe Food Manager
  • Sanitizing Understanding
  • Equipment Purchasing
  • Work Area Inspection
  • Kitchen Staff Supervision
  • Task Delegation
  • Microsoft Excel
  • Point of Sale POS Software
  • Kitchen Staff Coordination
  • Team Collaboration
  • Food Safety Understanding
  • High-Volume Dining
  • Greeting and Seating Guests

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure the vacant position. Ready to help team achieve company goals. Talented kitchen leader offer over 10 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

Timeline

Food and Beverage Supervisor

Penang Steak
03.2023 - Current

Restaurant Supervisor

Phoomthai Garden Hotel
02.2020 - 01.2023

Corn Processing Factory Manager

KWS SAAT SE & Co. KGaA
02.2016 - 06.2019

Restaurant Manager and Cook

Altitude Restaurant And Cafe
07.2012 - 03.2015

Bachelor of Science - Agricultural Sceince

La Trobe University

Associate of Science - Agricultural Production

Roseworthy Agricultural College/ Adelaide Uni.
Kullasak ChaivannacooptCook, Agricultural worker