Kulveer Kaur
Melbourne,VIC
Summary
Highly skilled Bistro waiter experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bistro Waiting
Highlands Hotel
Craigieburn, VIC
10.2023 - Current
- Managed multiple tasks simultaneously with accuracy and efficiency.
- Checked completed orders for correct quantity and quality.
- Sanitized workstation at end of shift to prevent foodborne illnesses.
Office Coordinator
Touristal india
Mohali
05.2021 - 06.2023
- Prepared itineraries to deliver travel arrangements to clients.
- Participated in travel seminars and remained up-to-date on market trends.
- Followed up with clients to notify of specials and offer assistance with future travel plans.
- Computed costs of travel and accommodations using calculator, computer or quote package tour's costs.
- Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
- Collaborated with airlines, hotels and other vendors to ensure best rates for customers' trips.
Receptionist
Hotek Shivalikview
Chandigarh
07.2019 - 12.2020
- Organized conference room reservations for meetings or events.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
Housekeeping Room Attendant
Hotel Shiavlikview
01.2019 - 07.2019
- Returned rooms to occupant-ready status to satisfy future guests.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Education
Bachelor of Travel and Tourism Management - Tourism And Travel Management
Baba Farid College
07-2021
+2 -
Guru Nanak college senior secondary school
10 -
jyoti Punjab public school
Skills
- Proficient command in English and Hindi language & MS office
- Leadership skills & Team player
- Marketing
- Food Handling
- Surface Cleaning
- Food Presentation
Personal Information
- Place of Birth: Shri Muktsar Sahib, Punjab
- Date of Birth: 09/07/99
- Gender: Female
- Marital Status: single
Hobbies and Interests
- Gardening
- Cooking
- Travelling
Languages
- English
- Hindi
- Punjabi
Certification
- Food handling (Train & Gain)
Timeline
Bistro Waiting
Highlands Hotel
10.2023 - Current
Office Coordinator
Touristal india
05.2021 - 06.2023
Receptionist
Hotek Shivalikview
07.2019 - 12.2020
Housekeeping Room Attendant
Hotel Shiavlikview
01.2019 - 07.2019
Bachelor of Travel and Tourism Management - Tourism And Travel Management
Baba Farid College
+2 -
Guru Nanak college senior secondary school
10 -
jyoti Punjab public school
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