Kumar Tamang
72D Armagh Street, Victoria Park, Perth
Summary
Driven by a commitment to excellence, I advanced from Kitchen Hand to Head of Production at Refresh Juice, enhancing quality control and customer satisfaction. My expertise in sanitation and exceptional customer service led to significant process improvements, showcasing my ability to lead teams and streamline operations effectively.
Overview
6
6
years of professional experience
Work History
Assistant Juicer
Refresh Juice
12.2019 - Current
- Maintained a clean and organized workspace, ensuring compliance with health codes and regulations.
- Followed all cleanliness and sanitation procedures.
- Established a strong rapport with regular customers, fostering trust through friendly service and product knowledge expertise.
- Optimized ingredient usage by accurately measuring portions for consistent flavor profiles across all menu items.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Second Incharge of Production
Refresh Juice
12.2019 - Current
- Analyzed production data and prepared reports for senior management.
- Enhanced product quality by enforcing strict quality control measures and providing staff training.
- Established performance metrics for monitoring progress towards achieving production targets, facilitating continuous improvement efforts.
- Managed a cross-functional team to achieve consistent on-time delivery of products, ensuring customer satisfaction.
- Reviewed work for quality and compliance with company standards and design specifications.
- Resolved issues quickly to maintain productivity goals.
- Trained in and implemented emergency response procedures to protect team members and property.
Head of Production
Refresh Juice
09.2019 - Current
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Conducted regular performance reviews for employees under my supervision; these evaluations led directly towards improvements in individual performance metrics.
- Analyzed production data, identifying trends and areas for improvement which led to more informed decision-making processes.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Enhanced quality control protocols, resulting in fewer defects and improved customer satisfaction levels.
- Maintained high safety standards, leading to a reduction in workplace injuries and lost time incidents.
- Increased production efficiency by streamlining processes and implementing innovative strategies.
- Resolved issues quickly to maintain productivity goals.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Managed internal operational standards and productivity targets.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
Kitchen Hand
Refresh Juice
12.2018 - Current
- Cleaned and maintained work areas, equipment and utensils.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Managed time to juggle multiple tasks simultaneously with ease.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
Education
High School Diploma -
Tri Padma Vidyashram Higher Secondary School
Pulchok, Lalitpur, Nepal12-2014
Skills
- Cleaning and sanitation
- Exceptional customer service
- Sanitation and cleanliness
- Work order interpretation
- Quality control measures
- Production reporting
Timeline
Assistant Juicer
Refresh Juice
12.2019 - Current
Second Incharge of Production
Refresh Juice
12.2019 - Current
Head of Production
Refresh Juice
09.2019 - Current
Kitchen Hand
Refresh Juice
12.2018 - Current
High School Diploma -
Tri Padma Vidyashram Higher Secondary School
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