Kunal Chandwani

• Assist senior brokers with client consultations and loan processing
• Conduct financial analysis and prepare loan applications
• Collaborate with clients to gather necessary documentation and information
• Provide exceptional customer service to ensure client satisfaction

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Venue manger for Ivy & Jack, room service and mini-bar.
• 180 seater restaurant with varied operation having breakfast, lunch & dinner 365 days a year.
• Trained, coached and mentored staff to ensure smooth adoption of new program.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Developed and rolled out new policies.
• Created new revenue streams through implementing various revenue generating initiatives.
• Resolved employment-related disputes through proactive communication.

Multi-outlet manager in a 330 room 4.5 star beach front property.

Looking over

Straits Cafe - 150 seater restaurant

In-room Dining

Lobby bar

Cascades Pool Bar

Executive Club Lounge

• Carefully interviewed, selected, trained and supervised staff.
• Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
• Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.
• Strategically developed effective marketing plans to increase sales and profits while managing costs.
• Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
• Promoted a positive atmosphere and went above and beyond to guarantee each guest received exceptional food and service.
• Led and directed team members on effective methods, operations and procedures.
• Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.