Summary
Skills
Education
Overview
Work History
Accomplishments
Certification
Work Availability
Hi, I’m

Kunal Gautam

West Melbourne,VIC
Kunal Gautam

Summary

A lifelong motivated student with an unquenchable thirst for developments in cybersecurity, threat hunting and risk mitigation . Bright critical thinker with proven talent for learning quickly in results-oriented environment. A proactive Cybersecurity Analyst ready to stand between businesses and threat actors. Hardworking and passionate job seeker with strong organizational skills eager to secure a cybersecurity entry-level position .

A strong believer of: " Always challenge the changes, don't change the challenges ".

Skills

  • Azure Active Directory / Entra ID
  • Network troubleshooting
  • Privileged access management
  • IT support experience
  • Ticketing system proficiency
  • Cyber threat hunting
  • Teamwork and Collaboration
  • Organization and Time Management
  • Verbal and Written Communication
  • Problem-Solving
  • Analytical Thinking
  • Community Service

Education

Monash University
Melbourne, VIC

Master of Science from Cybersecurity
07.2021 - 07.2023

University Overview

  • Phisharks , a cybersecurity focused website aimed at aiding cyberspace users in identifying phishing attacks to better protect their assets. Build a URL scanner , developed a machine learning model to predict attempts of phishing in email or text message contents (Role: Cybersecurity expert )- Capstone Project

Mumbai University
Mumbai, India

from Information Technology
08.2016 - 01.2021

University Overview

  • Rotibank Mumbai , under the Research Cell of my college we provided the IT infrastructure (Volunteer and Donation Management system) for RotiBank, an NGO in Mumbai, India. - Research Project, Capstone Project

Overview

6
years of professional experience
6
years of post-secondary education

Work History

Slater and Gordon Lawyers
Melbourne, VIC

IT Service Desk Analyst
11.2023 - Current

Job overview

  • Provided technical support and guidance to internal stakeholders via phone, email, and face to face. Used IT support ticketing system (ServiceNow) to track and resolve network, hardware and software issues.
  • Managed company's resources using Active Directory for on-premise Windows based network and Entra ID (Azure AD) for cloud-based IAM.
  • With access to Microsoft Office 365 Admin Center, I managed user accounts, licenses and configuration settings for the Office 365 subscription.
  • Performed on-prem and Exchange Online email related tasks like provisioning access to distribution lists, delegating access, and creating user by using Exchange Admin Center.
  • I was also the first point of contact to report and help mitigate cybersecurity incidents. These tasks included preliminary investigation and implementing control measures for decreasing the attack surface when users reported cyber incidents like clicking on a suspicious phishing link.
  • I was also responsible for onboarding new employees and offboarding departed employees.
  • My role also included asset management including building new laptops (imaging) and maintain the IT stock on-site.
  • I was also tasked with producing and maintaining knowledge articles with troubleshooting steps to perform for resolving frequently seen network, software and hardware issues.

Cyberstash | eclipse.xdr

Cybersecurity Analyst
Nov.2022 - Feb.2023 (3 months)

Job overview

  • Performed threat hunting to identify IOCs using SIEM solution.
  • Created blocklist and allowlist for inbound and outbound network traffic.
  • Researched on MISP threat intelligence sharing platform to refine company's threat intelligence on existing IOCs.
  • Technology/ Software : eclipse.xdr ( proprietary XDR), elastic security (SIEM), MISP.

Woolworths Supermarket

Online Personal Shopper
12.2022 - 03.2023

Job overview

  • Picked and packed items into plastic / paper bags into labelled, temperature-appropriate storage zones .
  • Consistently met deadlines, high satisfaction ratings, and quality goals for accuracy and timeliness .

International Association Of Human Values - NGO

Student Mentor
03.2019 - 05.2020

Job overview

  • First phase : Supervised and steered 6 teams ( a group of 70+ interns) to work on Project - "Watershed Management in Maharashtra" which involved generation of satellite maps for tehsils in Maharashtra by using Google Earth - 150+ tehsils boundary maps and 80+ tehsil water streams mapping done successfully .
  • Second phase : Guided and mentored a group of 15 students to develop, and deliver the IT infrastructure for Art Of Living - Watershed Management Project .

Roti Bank Mumbai - A Tech Driven Food Rescue NGO

Software Developer
08.2018 - 10.2020

Job overview

  • First phase: Developed an Android app to provide functionalities ( Volunteer Management and Donation Management system ) for the NGO.
  • Second phase: Developed and launched a cross platform application, app is live on Play Store and App Store .
  • Technology / Software: Java , Flutter, Android Studio, Firebase.
  • Responsibility: Gathering client requirements , app designing , writing source code, documentation, and deploying app on Play Store and App Store .

User Interaction Design & Experience, STAREDU Book

Editorial Team Associate
03.2020 - 06.2020

Job overview

  • Wrote , researched and amalgamated content ensuring it aligned with the established guidelines.
  • Edited and reviewed content for grammar, spelling and punctuation.
  • Proved successful working within tight deadlines and a fast-paced environment.

Accomplishments

  • Won the 'Student Choice Award' for the topic 'Online Trust' at the 'Monash University Post Graduate Industry Experience Expo S1 2023' for our product 'Phisharks'
  • Authored a paper titled "NGO Support Software Solution: for effective reachability" which got published in the International Journal of Education and Management Engineering (IJEME)
  • Won the 'Best Social Impact Project Award' at the 'CSI Mumbai Technext India 2019' for developing the mobile app for Rotibank Mumbai

Certification

  • Career Essentials in System Administration by Microsoft and Linkedin - Microsoft
  • Career Essentials in Project Management by Microsoft and Linkedin - Microsoft
  • Zendesk Customer Service Professional Certificate - Zendesk
  • Getting Started with Microsoft Azure Administration - Linkedin
  • Cybersecurity Foundations - Linkedin
  • Learning Threat Modeling for Security Professionals - Linkedin
  • Introduction to Cybersecurity for Business - University of Colorado
  • Cybersecurity Threats and Attack Vectors - University of Colorado
  • Information Security: Context and Introduction - University of London
  • Programming for Everybody (Getting started with Python) - University of Michigan
Availability
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Kunal Gautam