Kunal Jindal
Melbourne,VIC
Summary
Adept at managing high-stress situations and resolving customer complaints, I significantly enhanced customer loyalty at First Call Staffing. My expertise in food safety and effective communication, honed at Indian Villa Tandoori Kitchen and Cafe, ensures top-notch service and kitchen efficiency. Skilled in both culinary techniques and customer service, I excel in fast paced environments. Currently working as a curry chef in indian kitchen can work in busy time also. I can work as a kitchen hand curry maker.
Overview
3
3
years of professional experience
Work History
Chef
Indian Villa Tandoori Kitchen and Cafe
Rye, VIC
12.2023 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Delivery Driver
Uber Eats
Melbourne, VIC
06.2023 - 11.2023
- Used handheld devices to track and confirm delivery status.
- Loaded and unloaded packages carefully, maintaining product integrity.
- Delivered packages on time by planning optimal delivery routes.
- Ensured customer satisfaction by providing friendly service during deliveries.
Delivery Courier
Australia Post
Oakleigh, VIC
02.2022 - 06.2023
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Customer Service Representative
First Call Staffing
Melbourne
01.2022 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Diploma In Hospitality Management - Hospitality
The Imperial College of Australia
212 Hoddle Street Abbotsford VicCertificate III - Commercial Cookery
The Imperial College of Australia
212 Hoddle Street Abbotsford Vic Certificate IV - Comercial Cookery
The Imperial College of Australia
212 Hoddle Street Abbotsford VicSkills
- Food safety and sanitation
- Customer service
- Knife skills
- Cooking techniques
- Effective communications
- Kitchen operations
- Grilling techniques
- Frying techniques
- Recipes and menu planning
- Food plating and presentation
- Allergen awareness
- Staff coordination
- Portion and cost control
- Menu planning
- Pantry restocking
- Utensils and equipment
Timeline
Chef
Indian Villa Tandoori Kitchen and Cafe
12.2023 - Current
Delivery Driver
Uber Eats
06.2023 - 11.2023
Delivery Courier
Australia Post
02.2022 - 06.2023
Customer Service Representative
First Call Staffing
01.2022 - 05.2023
Diploma In Hospitality Management - Hospitality
The Imperial College of Australia
Certificate III - Commercial Cookery
The Imperial College of Australia
Certificate IV - Comercial Cookery
The Imperial College of Australia