Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Arti Patel

Brabham,Australia

Summary

Experienced in administration, accounting, and customer service with a strong background in managing financial records, processing payrolls, and providing administrative support. Skilled in time management, problem-solving, and communication with a proven track record of quickly understanding new systems, tools, and processes. Able to multitask effectively and ensure smooth operational processes. Seeking to bring a diverse skill set, attention to detail, and ability to manage competing priorities to the Executive Assistant role.

Overview

9
9
years of professional experience

Work History

Admin-Volunteer

AGROVISE
07.2024 - Current
  • Maintained, organized and updating office files, records and databases to ensure easy retrieval of information.
  • Maintained client records into the company database.
  • Customer Services: served as the first point of contact for visitors, answering questions and directing them to the appropriate person.
  • Preparing and coordinating for meetings and travel arrangements.
  • Handled sensitive documents, communications, data with discretion and maintain confidentiality.
  • Creating ads, poster for upcoming promotion in the company on social platforms.
  • Following up with customer for service feedback, recording onto database and sending it to relevant department for actioning.

Business Administration Manager

BACKBONE CONSTRUCTION LTD
03.2016 - 02.2024
  • Managed creditors, debtors, bank, and cash flow account statements, ensuring accuracy and timeliness.
  • Processed and organized weekly and monthly payrolls, ensuring employee time sheets were accurate.
  • Prepared monthly account files for auditors and filed monthly, quarterly, and annual revenues to authorized offices.
  • Planned cash flows, issued cheques, and maintained utility bills and records.
  • Ensured an uninterrupted supply of merchandise and wrote purchase orders.
  • Engaged with customers to resolve queries in person, over the phone, and via email, providing customer service that aligns with the organization’s values.
  • Processed customer transactions, prepared proforma invoices, and posted advertisements on social media using tools such as Word, Excel, and Publisher.
  • Developed and implemented deals and offers to maximize sales and build customer relations.
  • Managed daily construction site requirements and coordinated with drivers, ensuring efficient planning of work and vehicles.
  • Collaborated with teams to ensure smooth cross-functional operations.
  • Ensured that the workplace complies with the safety regulations.


Education

DIPLOMA - BUSINESS MANAGEMENT

The Association of Business Executives
Kenya
01.2017

Skills

  • Exceptional Customer Service Skills
  • Multi-task and Prioritise
  • Time Management
  • Proficient in Microsoft Office Suite
  • Excellent Problem-Solving Abilities
  • Record Keeping
  • Excellent Communication
  • Planning & Organization

Accomplishments

  • Improved administrative processes leading to enhanced efficiency in project management and payroll processing.
  • Successfully managed multiple roles to ensure business operations ran smoothly across departments.

Languages

English
Full Professional
Hindi
Professional Working
Gujarati
Full Professional
Swahili
Full Professional

References

  • Ronak Patel, CEO at Agrovise, 0426 950 765
  • Jayesh Bhadania, Director at Backbone Construction Ltd, jjbhadania@yahoo.com

Timeline

Admin-Volunteer

AGROVISE
07.2024 - Current

Business Administration Manager

BACKBONE CONSTRUCTION LTD
03.2016 - 02.2024

DIPLOMA - BUSINESS MANAGEMENT

The Association of Business Executives

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Arti Patel