Kunie Moroney
Robina,QLD
Summary
Airline professional with solid foundation in customer service and proven history of enhancing passenger experiences. Possesses keen focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Recognized for excellent communication skills and ability to handle challenging situations with poise.
Overview
23
23
years of professional experience
Work History
Online Surf Shop Supervisor
Sticky Monsters Pty. Ltd.
04.2015 - Current
- Trained and mentored staff on efficient manufacturing processes and equipment usage.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Coordinated production schedules, optimizing workflow to meet customer demands effectively.
- Checked incoming orders and organized new stock.
- Developed engaging content strategies to enhance brand visibility across multiple platforms.
- Conducted thorough inspections of products to ensure compliance with quality standards.
Customer Service Agent
Cathey Kansai Terminal Service Co. Ltd
04.2002 - 07.2008
- Managed check-in processes using automated systems to streamline passenger flow and minimize wait times.
- Delivered exceptional customer service by addressing passenger inquiries and resolving issues efficiently.
- Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
- Utilized strong attention-to-detail skills when reviewing passenger documents for accuracy before issuing boarding passes.
- Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
Education
Bachelor of Arts - English Language And Literature
Kansai Gaidai University
Osaka, Japan03-2002
Skills
- Order management
- Safety procedures
- Store operations
- Stock control
- Customer service
- Visual merchandising
- Teamwork
- Attention to detail
- Time management
- Effective multitasking
- Consistent reliability
- Detailed visual inspection
Languages
English
Japanese
Timeline
Online Surf Shop Supervisor
Sticky Monsters Pty. Ltd.
04.2015 - Current
Customer Service Agent
Cathey Kansai Terminal Service Co. Ltd
04.2002 - 07.2008
Bachelor of Arts - English Language And Literature
Kansai Gaidai University
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