Kunj Acharya
Melbourne,VIC
Summary
Dynamic team leader and effective problem-solver with proven expertise in customer service and crew leadership honed at McDonald's Victoria. Excelled in enhancing team productivity and customer satisfaction through innovative service strategies and efficient problem resolution. Skilled in inventory restocking and maintaining high safety standards, contributing to significant performance improvements. Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Victoria
2023.08 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Aided management in achieving staffing goals through active involvement in recruitment efforts, including interviews and orientation sessions for new hires.
- Accurately operated cash register to process customer payments.
Education
Bachelors - Information Technology
Central Queensland University
Melbourne, VIC07.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Self-discipline
- Interactive communication skills
- Integrity and Honesty
- Safety awareness
- Leadership Qualities
- Heavy Lifting
- Learning Agility
- Resilience and persistence
- Crew Leadership
- Complex Problem-Solving
- Creativity and Innovation
- Performance Improvement
- Inventory Restocking
- Equipment Maintenance
- Influencing skills
Timeline
Crew Member
McDonald's Victoria
2023.08 - Current
Bachelors - Information Technology
Central Queensland University
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