Kunthea Heng
Springvale
Summary
At Ginseng Restaurant, I excelled as a Customer Service/Front of House Employee, enhancing customer satisfaction through exceptional service and problem-solving skills. Demonstrated a strong work ethic and team player attitude, adeptly managing high-pressure situations to maintain service standards. My focus on creating a welcoming environment and efficient operations significantly contributed to positive dining experiences.
Overview
5
5
years of professional experience
Work History
Customer Service/Front of House Employee
Ginseng Restaurant
02.2020 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
Languages
Cambodian
Native or Bilingual
English
Professional Working
Timeline
Customer Service/Front of House Employee
Ginseng Restaurant
02.2020 - Current
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