Kunwar Ishaan Singh
Melbourne,VIC
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.Dedicated sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. Exceptional knowledge of market conditions and extensive network of title, inspection and banking professionals.
Overview
3
3
years of professional experience
Work History
Store Operations Associate
Big W (Woolworths Group Australia)
2022.10 - 2023.06
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased sales and customer satisfaction through personalized servicing.
- Located merchandise across various stores to address customer needs.
Cash Office Associate
Footlocker Retail
2022.08 - 2022.10
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
- Sorted and counted coin and currency to make change for associates.
- Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs.
- Trained new employees on proper cash routines, procedures, and requirements.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
Sales Executive
TJX Companies
2021.11 - 2022.08
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Store Team Member
Coles Supermarket
2020.07 - 2021.11
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
Education
MBA - Marketing
La Trobe University
Melbourne, VIC09.2022
BBA - Automobile Marketing
UPES
India07.2018
Skills
- Store Operations
- POS System Operations
- Customer Satisfaction
- Customer Loyalty
- Office 365
- Stocking and Replenishing
- Active Listening
- Microsoft Word
- Microsoft PowerPoint
- Retail Sales Customer Service
- CRM Software
- Project Management Abilities
- Store Maintenance
- Refund Processing
- Customer Service
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Store Operations Associate
Big W (Woolworths Group Australia)
2022.10 - 2023.06
Cash Office Associate
Footlocker Retail
2022.08 - 2022.10
Sales Executive
TJX Companies
2021.11 - 2022.08
Store Team Member
Coles Supermarket
2020.07 - 2021.11
MBA - Marketing
La Trobe University
BBA - Automobile Marketing
UPES
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