Hannah Shelley
Gordonvale,QLD
Summary
Attentive Daycare Assistant Teacher with a background in caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature. Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to a growing company.
Overview
5
5
years of professional experience
Work History
Daycare Assistant Teacher
Childs World
02.2024 - Current
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or centre policies consistently.
- Worked flexible schedule and extra shifts to meet business needs.
- Ensured child safety by maintaining clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Kept children between ages of 6 months and 4 years safe and secure with vigilant oversight.
Cashier & Online Team Member
Coles Supermarket
10.2019 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for all transactions types with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Managed multiple online orders simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Placed completed orders in labelled, temperature-appropriate storage pending customer pick-up.
- Improved customer satisfaction by efficiently and accurately collating and delivering online grocery orders.
- Tracked substitutions and informed customers of changes to order collection times.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Maintained high levels of accuracy in order fulfilment, ensuring customer satisfaction and repeat business.
- Contributed to positive work environment through effective communication and teamwork among fellow associates.
Education
No Degree - Year 12 QCE
Gordonvale State High School
Gordonvale, QLD11.2022
Skills
- Patience and Empathy
- Outdoor Play Supervision
- Activities Planning
- Safety Monitoring
- Customer Engagement
- Flexible scheduling
- Order Accuracy
- Complaint resolution
- Efficient Packing
- Customer Service
- Customer Assistance
- Work Ethics and Integrity
- Reliability and punctuality
- Cash Handling
- Time management skills
Timeline
Daycare Assistant Teacher
Childs World
02.2024 - Current
Cashier & Online Team Member
Coles Supermarket
10.2019 - 02.2024
No Degree - Year 12 QCE
Gordonvale State High School
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