Diligent and safety-conscious mature age apprentice electrician with hands-on experience in assisting with electrical installations, maintenance, and repairs. Who possesses a solid understanding of electrical systems, standards, and regulations with a proven ability to work well in a team environment while demonstrating strong problem-solving skills. Committed to learning and advancing current skills in electrical work while finishing current apprenticeship. Seeking to finish current apprenticeship and further electrical career by contributing to a dynamic organization where technical proficiency and dedication to quality workmanship are valued.
November 2017 - March 2021 - ALH Group Hyde Park Hotel (Hyde Park Hotel and Como Hotel), Senior Assistant Manager/2IC
Managing a team of staff, to ensure each shift was run efficiently. Interpretation of profit & loss reports. Responsible for resolving any customer complaints or issues in a respectful & efficient manner. Ensure that the business & staff are performing to the standard of compliance required by the Liquor Control Act of 1988 & all subsidiary legislation. Proficiency in the use of H&L, the computer program used to operate the POS system of the business. Comprehensive staff training in all service areas of the business. Ensuring staff have sound product knowledge to communicate to customers. Responsible for stock control, including ordering and stocktake. Liaising with brand representatives to maintain a positive relationship, Writing staff rosters within allowed wage cost percentages, taking into account staffing levels required to maintain a safe environment for staff & patrons in accordance with OSH requirements. Ensure shifts are run cost effectively. Opening the venue to be ready to trade, including reconciliation of till & safe floats, Closing the venue at the end of each shift, reconciliation & balancing finances for the day's trade, investigating any discrepancies. Ensured staff safety & protection of hotel cash & assets during an attempted armed robbery, Demonstrated effective communication with WAPOL in the ensuing investigation.