Kurt Herdina

• Used computer and Software to digitally archive weekly progress photographs.
• Cultivated robust partnerships with subcontractors and vendors, enhancing pricing negotiations.
• Secured conformity with building regulations at all installation stages.
• Streamlined communication between sales staff and installers to reduce miscommunications that could lead to project delays or mistakes.
• Provided exceptional post-installation support to clients, addressing any issues or concerns quickly and professionally.
• Maximized customer satisfaction by ensuring timely completion of pool installations and addressing client concerns promptly.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
• Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
• Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.

Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.