Kurt Patane
Banora Point,NSW
Summary
Currently a GAMSAT and UCAT sitter, who's recently finished a Master of Medical Research just shy of a couple of years ago. I am working as a casual customer service attendant at Seagulls, and want to expand my horizons by working in a clinical setting amongst health professionals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Attendant
Seagulls Club
10.2022 - Current
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
- Contributed to a positive work environment by collaborating with colleagues in addressing challenging situations as a cohesive team.
- Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
- Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.
Sales Representative
Wicked Club Crawls
11.2015 - 02.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Master of Medical Research - Peripheral Intravenous Catheters (PIVCs)
Griffith University
QLD01-2023
Bachelor of Health Science - Biological And Physical Sciences
Griffith University
QLD10-2019
High School Certificate (HSC) -
Pacific Coast Christian School
Tweed Heads, NSW11-2015
Skills
- Communication (ie, complaint handling, active listening, and customer relations)
- Time management
- Multi-tasking and organisation
- Team collaboration
- Sales & customer service
Certification
- Good clinical practice (GCP) certificate - Association of Regulatory and Clinical Scientists (ARCS) Australia
Timeline
Customer Service Attendant
Seagulls Club
10.2022 - Current
Sales Representative
Wicked Club Crawls
11.2015 - 02.2017
- Good clinical practice (GCP) certificate - Association of Regulatory and Clinical Scientists (ARCS) Australia
Master of Medical Research - Peripheral Intravenous Catheters (PIVCs)
Griffith University
Bachelor of Health Science - Biological And Physical Sciences
Griffith University
High School Certificate (HSC) -
Pacific Coast Christian School
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