Kurt Stallworthy
Muswellbrook,NSW
Summary
Systems engineer with 12 years of experience in infrastructure development for cloud computing platforms. Practiced at transitioning customers from on-premise solutions to cloud-based deployments. Versed in utilizing cloud infrastructure to alleviate pitfalls inherent to on-site computing. Provider of smooth, well-planned transition architecture. Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. After 12 Years as a System's Engineer moved into account management which i have done till present day. Expertise includes providing sound solutions and coordinating solution execution. Offering successful career history comprising more than 24 years.
Overview
24
24
years of professional experience
Work History
Acccount Executive /Systems Engineer
New Era Technology
10.1999 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Enhanced network security by implementing encryption measures and conducting regular vulnerability assessments.
- Optimized server efficiency through virtualization techniques and capacity planning.
- Implemented IT infrastructure upgrades, ensuring minimal downtime during the transition process.
- Streamlined troubleshooting processes by creating comprehensive documentation to guide support teams.
- Collaborated with cross-functional teams to successfully complete complex projects on time and within budget constraints.
- Analyzed system requirements, developing tailored solutions that met or exceeded client expectations.
Education
Information Technology
Tighes Hill Tafe
Newcastle10.1999
Skills
- Technical Analysis
- Root Cause Analysis
- Penetration Testing
- Infrastructure Development
- Client Service and Support
- Troubleshooting
- Configuration Management
- Cost Estimates
- Cloud Services
- Hardware and Software Installation
- User Support
Timeline
Acccount Executive /Systems Engineer
New Era Technology
10.1999 - Current
Information Technology
Tighes Hill Tafe
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