Kush Patel
Perth,WA
Summary
Developed critical skills in IT management within fast-paced corporate environment, focusing on strategic planning and team leadership. Highly skilled in managing IT infrastructure and implementing effective technological solutions. Seeking to transition these capabilities into new field, leveraging background in efficient system management and team collaboration.
Overview
3
3
years of professional experience
Work History
Professional Experience
IT Management
Perth, WA
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Casual Customer Service Representative
British Petroleum
Perth, WA
07.2022 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Provided exceptional customer service through call and communication, addressing customer inquiries and resolving issues promptly.
- Managed inventory levels and ensured compliance with safety regulations.
- Handled cash transactions and maintained accurate records for daily sales.
Education
Master of IT - Management
Master of Engineering
Perth09-2023
IT -
Bachelor of Engineering
Gujarat06-2019
Skills
- Interpersonal skill
- Customer service excellence
- Logistics management
- Communication skills
- Written communication skills
- Safety compliance
- Team management & collaboration
- Problem solving
- Product knowledge
- Merchandising
- Emergency Response Coordination
- Work Coordination
- Information Verification
- Training & Mentorship
- Innovation and Creativity
- Emergency Response
- Microsoft office Excel/PowerPoint/word
- Applicant Tracking Systems(ATS)
- Project Management
- Cloud Computing
- Database Management(SQL)
- Strategic Planning
Hobbies:
- Traveling
- Learning new things
- Listening music
References:
- Apurv Patel Vikal logistics : 0420315398
- Ravi Patel Bp Manager: 0406770169
Timeline
Professional Experience
IT Management
01.2024 - Current
Casual Customer Service Representative
British Petroleum
07.2022 - Current
Master of IT - Management
Master of Engineering
IT -
Bachelor of Engineering