Kushagra Vikram Singh
Darlington,New South Wales
Summary
Highly motivated and results-oriented professional with a proven track record in restaurant management and social media marketing. Possessing a unique blend of operational expertise and creative digital strategies, I excel at driving business growth, enhancing customer engagement, and building strong brand presence both in physical and online environments.
Overview
2
2
years of professional experience
Work History
Supervisor of Operations
Burger king
Varanasi, Uttar Pradesh
10.2024 - 01.2025
- trained crew members on application of projects, customer relations, and customer service.
- Negotiated contracts with vendors and service providers, securing favorable terms.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Restaurant Manager
Hotel sunrise
Sonbhadra, Uttar Pradesh
03.2024 - 06.2024
- Optimized profits by controlling food, beverage and labor costs.
- Distributed food to service staff for prompt delivery to customers.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Resolved and investigated complaints regarding service, food quality and accommodations.
Digital Marketing Analyst
Singhal enterprises
Lucknow, Uttar Pradesh
05.2023 - 06.2023
- Supported website design, revenue model, process flows, operations support and customer engagement strategies.
- Evaluated success metrics against goals set for each campaign or initiative.
- Recommended improvements to existing marketing processes based on findings.
- Conducted keyword research to optimize content for SEO purposes.
Education
Masters of Professional Accounting - Accounting And Finance
University of Technology Sydney
Sydney, Broadway12-2026
Bachelors of Commerce (Hons) - Business Accountancy
Amity University Lucknow
Lucknow , Uttar Pradesh , India 11-2024
Skills
- Computer skills
- Data interpretation
- Budget management
- Customer service
- Team collaboration
- Problem solving
- Project management
- Quick learning
- Customer Service
- Time management
- Team building
Timeline
Supervisor of Operations
Burger king
10.2024 - 01.2025
Restaurant Manager
Hotel sunrise
03.2024 - 06.2024
Digital Marketing Analyst
Singhal enterprises
05.2023 - 06.2023
Masters of Professional Accounting - Accounting And Finance
University of Technology Sydney
Bachelors of Commerce (Hons) - Business Accountancy
Amity University Lucknow