Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Kushal Kafle

Harrispark ,NSW

Summary

Dynamic Store Manager at NA&WK - Blacktown with a proven track record in enhancing customer satisfaction and driving sales through effective team leadership and visual merchandising. Skilled in problem-solving and customer relations, I successfully trained staff and maintained high operational standards, fostering a collaborative environment that boosted employee performance and engagement.

Overview

3
3
years of professional experience

Work History

Store Manager

NA&WK - Blacktown
08.2022 - Current
  • Assisted in daily store operations, ensuring efficient service delivery and customer satisfaction.
  • Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
  • Supported training initiatives for new staff, fostering a collaborative team environment.
  • Implemented visual merchandising strategies to enhance product visibility and drive sales engagement.
  • Monitored store cleanliness and safety standards, contributing to a welcoming shopping experience.
  • Engaged with customers to resolve inquiries, enhancing overall service quality and loyalty.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Education

Bachelor in Business - Hospitality Management

Southern Cross Institute

Diploma of Hospitality Management

Sydney City Collapse of Management
Sydney, NSW
05.2025

Certificate IV in Kitchen Management -

Sydney City College
07.2024

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Team leadership
  • Store opening and closing
  • Shift scheduling
  • Team building and leadership

Timeline

Store Manager

NA&WK - Blacktown
08.2022 - Current

Bachelor in Business - Hospitality Management

Southern Cross Institute

Diploma of Hospitality Management

Sydney City Collapse of Management

Certificate IV in Kitchen Management -

Sydney City College
Kushal Kafle