Kushal Paudel
Lidcombe,NSW
Summary
A hard-working guy with good academic results, personal skills, and organising skills applying for positions where I can utilise my skills and previous experiences to contribute as a valued team member actively. I have an adaptable attitude in any kind of work environment. I am enthusiastic about contributing significantly while adding value to the business.
Overview
6
6
years of professional experience
Work History
Retail Store Manager
EzyMart
04.2023 - Current
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
Customer Service Supervisor
Woolworths Group
08.2022 - 09.2023
- Coached employees through day-to-day work and complex problems.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Linen Attendant
St. Vincent's Hospital
09.2022 - 07.2023
- Assisted with unloading and loading customer laundry items.
- Operated machines correctly by following machine instructions and safety regulations.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
- Collected soiled linens and clothing and pretreated stains.
Customer Service Desk Cashier
Rixos Saadiyaat Island
03.2018 - 01.2019
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and managed relationships with customers to increase customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
Masters in Information Technology & Systems
Victorian Institute of Technology
157/161 Gloucester St, The Rocks NSW 200010.2024
BHM - Bachelor in Hospitality Management
Kantipur International College
Nepal06.2019
Skills
- Shift Scheduling
- Stockroom Management
- Cost Control
- Promotional Planning
- Goal Setting
- Retail Employee Training
Languages
Hindi
Professional Working
English
Full Professional
Nepali
Native or Bilingual
Timeline
Retail Store Manager
EzyMart
04.2023 - Current
Linen Attendant
St. Vincent's Hospital
09.2022 - 07.2023
Customer Service Supervisor
Woolworths Group
08.2022 - 09.2023
Customer Service Desk Cashier
Rixos Saadiyaat Island
03.2018 - 01.2019
Masters in Information Technology & Systems
Victorian Institute of Technology
BHM - Bachelor in Hospitality Management
Kantipur International College
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