Kushal SHAKYA
CAMPSIE,NSW
Summary
Professional, discrete and hardworking Room Service Server offering skills in efficient deliveries, smooth pick-ups and supply restocking. Keeping customers satisfied and sales high with exceptional service. Experienced in operating POS systems, taking orders, managing tables and maintaining smooth customer flows in fast-paced work environment. Familiar with training new staff how to complete work quickly.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
In Room Dining / Casual
Four Seasons Hotel
02.2023 - Current
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Proactively identified opportunities for operational improvements, contributing suggestions to management for consideration.
- Efficiently managed multiple orders simultaneously while maintaining excellent service levels and accuracy.
- Consistently exceeded performance goals by effectively managing time and workload during peak periods.
- Educated guests on available menu options and daily specials, guiding them through their selections as needed.
- Ensured proper handling and storage of food items by adhering to established guidelines for food safety.
Burger Maker
Burger Anonymous
12.2022 - 02.2023
- Collaborated with team members to ensure a smooth workflow, contributing to a positive work environment.
- Addressed customer inquiries regarding menu options, providing recommendations based on preferences or dietary restrictions when necessary.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
Kitchen helper/ Casual
The Royal Leichhardt
12.2022 - 02.2023
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Sales Assistant
Lokeshor Saranam Tisa Pa:sa
07.2019 - 08.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Supermarket Employee
Big Mart
11.2018 - 06.2019
- Assisted in maintaining store cleanliness for a more enjoyable shopping experience.
- Enhanced inventory management with accurate record-keeping and timely stock replenishment.
- Improved customer satisfaction by providing exceptional service and product knowledge.
- Assisted customers with locating products, offering suggestions, and providing information on promotions or discounts.
- Provided support during peak hours by quickly restocking shelves with high-demand items.
Education
Master Of Professional Accounting - Accountant
Victoria University
Sydney 2022.11 - Current
BBA - Accounting And Finance
Orient Collage
Kathmandu, Nepal11.2020
Skills
- Strong multitasking
- Guest Relations
- Allergy awareness
- Barista
- Table setting expertise
- Computer skills
- Customer Service
- Communication skills
- Warm and Friendly
- POS
- Food Running
- Cash Handling
- RSA NSW
Languages
English
Professional Working
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
In Room Dining / Casual
Four Seasons Hotel
02.2023 - Current
Burger Maker
Burger Anonymous
12.2022 - 02.2023
Kitchen helper/ Casual
The Royal Leichhardt
12.2022 - 02.2023
Master Of Professional Accounting - Accountant
Victoria University
2022.11 - Current
Sales Assistant
Lokeshor Saranam Tisa Pa:sa
07.2019 - 08.2022
Supermarket Employee
Big Mart
11.2018 - 06.2019
BBA - Accounting And Finance
Orient Collage
Work Preference
Work Type
Part TimeInternshipWork Location
On-SiteImportant To Me
Personal development programsFlexible work hoursWork-life balanceCareer advancementHealthcare benefitsTeam Building / Company RetreatsSimilar Profiles
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