Kusum Bhatia

• Kept pharmacy counter and related areas clean, neat and organized.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
• Delivered exceptional customer service through active listening skills and addressing concerns promptly.

• Built relationships and communicated with parents to provide best learning environment for children.
• Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
• Established strong relationships with parents through regular communication, fostering a supportive network for student success.
• Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
• Monitored student progress and adjusted instruction to meet individual needs.
• Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Lead room juniors.

Monthly planning

Individuals assessments child

Call to parents when required

Activity set up inside and outside

Updates routines and story on story park