KUSUM SUBEDI
Melbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
PARK REGIS GRIFFIN SUITES
03.2022 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Worked with front desk to respond promptly to all guest requests.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Maintained required records of work hours, budgets and payrolls.
Education
High School Diploma -
GOLDEN GATE INTERNATIONAL SCHOOL
NEPAL05.2014
Skills
- Staff Evaluations
- Department Coordination
- Ordering Cleaning Supplies
- Employee Evaluations
Languages
English
Limited Working
Hindi
Limited Working
Nepali
Native or Bilingual
Timeline
Housekeeping Supervisor
PARK REGIS GRIFFIN SUITES
03.2022 - Current
High School Diploma -
GOLDEN GATE INTERNATIONAL SCHOOL
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