Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
PARK REGIS GRIFFIN SUITES
03.2022 - Current
Conducted regular room inspections to verify compliance with housekeeping standards.
Communicated repair needs to maintenance staff.
Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Worked with front desk to respond promptly to all guest requests.
Placed orders for housekeeping supplies and guest toiletries.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Trained and mentored new staff on cleaning and safety protocols.
Maintained required records of work hours, budgets and payrolls.