Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

KUSUM THAPA

manning,WA

Summary

Detail-oriented accounting professional with expertise in financial recordkeeping, vendor management, and invoice processing. Proven ability to enhance accuracy and efficiency in financial operations. Seeking to leverage organizational skills in an Accounts Payable role.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Customer Service Representative

Halo espresso
perth, WA
01.2025 - 09.2025
  • Processed orders through POS systems to ensure efficient transactions.
  • Trained new staff on customer service protocols and operational procedures.
  • Monitored inventory levels to enable timely restocking of popular products.

customer service

Gm cafe
mascot
08.2022 - 12.2024
  • Executed day-to-day duties with precision and efficiency.
  • Delivered exceptional service through face-to-face and phone interactions.
  • Collaborated with cross-functional teams to achieve organizational objectives.

Bookkeeper and supervisor

Felts n More
, Nepal
01.2019 - 01.2022
  • Maintained accurate financial records to support operational integrity.
  • Reconciled bank statements, ensuring accuracy of financial data.
  • Executed basic accounting, payroll, and bookkeeping services for efficient business management.
  • Processed payroll for staff members, guaranteeing timely compensation.
  • Prepared comprehensive financial statements, including balance sheets and income statements.

Recorder

Hatale, Handicraft Company
, Nepal
01.2017 - 01.2019
  • Recorded incoming and outgoing inventory to ensure accurate tracking and organization.
  • Managed comprehensive documentation for production processes and materials utilized.
  • Assisted in maintaining compliance with quality control standards and procedures.
  • Collaborated with team members to enhance efficiency of data entry processes.

Education

MASTER'S OF PROFESSIONAL ACCOUNTING -

King's Own Institute
Sydney
07-2024

Business Study

Everest International College
01-2019

Skills

  • Invoice processing and data entry
  • Vendor and supplier reconciliation
  • Accounts payable and expense management
  • Bank reconciliation and general ledger
  • Accounting software proficiency (Xero, MYOB, QuickBooks, SAP)
  • MS Excel expertise (Pivot tables, VLOOKUP, reporting)
  • Time management
  • Effective communication

Certification

  • nknl

Timeline

Customer Service Representative

Halo espresso
01.2025 - 09.2025

customer service

Gm cafe
08.2022 - 12.2024

Bookkeeper and supervisor

Felts n More
01.2019 - 01.2022

Recorder

Hatale, Handicraft Company
01.2017 - 01.2019

MASTER'S OF PROFESSIONAL ACCOUNTING -

King's Own Institute

Business Study

Everest International College
KUSUM THAPA