Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

KUSUM THAPA

manning,WA

Summary

Detail-oriented accounting professional with expertise in financial recordkeeping, vendor management, and invoice processing. Proven ability to enhance accuracy and efficiency in financial operations. Seeking to leverage organizational skills in an Accounts Payable role.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Customer Service Representative

Halo espresso
perth, WA
2025.01 - 2025.09
  • Processed orders through POS systems to ensure efficient transactions.
  • Trained new staff on customer service protocols and operational procedures.
  • Monitored inventory levels to enable timely restocking of popular products.

customer service

Gm cafe
mascot
2022.08 - 2024.12
  • Executed day-to-day duties with precision and efficiency.
  • Delivered exceptional service through face-to-face and phone interactions.
  • Collaborated with cross-functional teams to achieve organizational objectives.

Bookkeeper and supervisor

Felts n More
, Nepal
2019.01 - 2022.01
  • Maintained accurate financial records to support operational integrity.
  • Reconciled bank statements, ensuring accuracy of financial data.
  • Executed basic accounting, payroll, and bookkeeping services for efficient business management.
  • Processed payroll for staff members, guaranteeing timely compensation.
  • Prepared comprehensive financial statements, including balance sheets and income statements.

Recorder

Hatale, Handicraft Company
, Nepal
2017.01 - 2019.01
  • Recorded incoming and outgoing inventory to ensure accurate tracking and organization.
  • Managed comprehensive documentation for production processes and materials utilized.
  • Assisted in maintaining compliance with quality control standards and procedures.
  • Collaborated with team members to enhance efficiency of data entry processes.

Education

MASTER'S OF PROFESSIONAL ACCOUNTING -

King's Own Institute
Sydney
2024-07

Business Study

Everest International College
2019-01

Skills

  • Invoice processing and data entry
  • Vendor and supplier reconciliation
  • Accounts payable and expense management
  • Bank reconciliation and general ledger
  • Accounting software proficiency (Xero, MYOB, QuickBooks, SAP)
  • MS Excel expertise (Pivot tables, VLOOKUP, reporting)
  • Time management
  • Effective communication

Certification

  • nknl

Timeline

Customer Service Representative

Halo espresso
2025.01 - 2025.09

customer service

Gm cafe
2022.08 - 2024.12

Bookkeeper and supervisor

Felts n More
2019.01 - 2022.01

Recorder

Hatale, Handicraft Company
2017.01 - 2019.01

MASTER'S OF PROFESSIONAL ACCOUNTING -

King's Own Institute

Business Study

Everest International College
KUSUM THAPA