Possessing AGSVA NV2 and AFP NV1 security clearances, boasting over 17 years of industry experience, a rich blend of operational, project, and change management prowess is offered. Supported by a robust IT background, the track record underscores the ability to drive exceptional outcomes.
Overview
19
19
years of professional experience
Work History
Sr Business Analyst
Energy, the Environment, Water, DCCEEW
07.2023 - Current
I am currently working on Machinery of Government (MoG) projects focusing on migrating multiple systems from DISR and DAFF
Projects /Assignments:
ERP migration – Aurion Payroll and HR system to Aurion Payroll and HR system migration
In my role as a Business/Technical Analyst, I led the data mapping process for the migration of the Aurion dataset from the Department of Agriculture, Fisheries and Forestry (DAFF) and the Department of Industry, Science, and Resources (DISR) to centralise the payroll system at the Department of Climate Change, Energy, the Environment, and Water (DCCEEW)
Collaborating closely with the change management team, I conducted thorough system analysis to identify data dependencies and streamline processes
Through effective change management strategies, we ensured a smooth transition while enhancing operational efficiency and data integrity
ERP migration – SAP Payroll and HR system to Aurion Payroll and HR system migration
Led by the ERP team, the migration of the SAP payroll dataset to DCCEEW's Aurion system is a strategic initiative aiming to centralize payroll operations across sectors such as environment, water, the Australian Antarctic Division (AAD), and Parks Australia
Collaborating closely with the change management team, we ensure a seamless data transition and address account permissions discrepancies, particularly within SAP systems
My role underscores proficiency in technical analysis and change facilitation, essential for driving successful ERP initiatives.
Senior Business Analyst
Australia Border Force, ABF
06.2022 - 06.2023
Working in ABF Innovation & Business Improvement section within Workforce Management Branch, provided service as a Subject Matter Expert to Workforce Management planning and Innovation enablement culture development and delivered Innovation paper.
Senior Business Analyst
Australian Trade and Investment Commission
06.2021 - 05.2022
Worked with the International Freight Assistance Mechanism (IFAM) team
The project works closely with many other initiatives such as Agri-Business Expansion Initiative (ABEI)
The role is to provide an analytical and structured approach to identifying the flight requirements to support export for each Australian state
The role involves stakeholder management and business support to support multi-department programs including the Australian Defence Force (ADF), State and Territory governments, the Department of Agriculture
Sr Business Analyst
Australian National University
05.2015 - 06.2021
Collaborate with key stakeholders to research, collect, collate and build quality data and customer experience insights to underpin informed decision-making
Build strong working relationships across internal and external project teams, senior management, subject matter experts (SMEs), customers and stakeholders to collaboratively review and resolve complex issues and gain acceptance of ideas and consensus amongst a diverse group of stakeholders
Establish and support the ongoing operation of the Project Steering Committee including the preparation of project proposals and steering packs to inform committee members and secretarial responsibilities
Manage and enhance Project management capability enterprise-wide, program and project standards, governance and dashboards delivering project outcomes within the University’s governance structures
Analyse existing business processes, identify process gaps and develop recommendation papers
Develop and implement effective communication strategies to inform and engage stakeholders
Deliver and follow through with project plans including resource management, schedule management and risk management
A system implementation to communicate with over 40,000 students a year
The project included the customization of Oracle CRM in Engagement Cloud
The system is integrated with a Marketing automation tool, Student Administration System, Admissions – Scholarship and Accommodation
Learning Content Management System – Copyright Management
Implementation of a content repository system to manage, share and deliver educational content
The project was commissioned to satisfy Copyright Agency Limited (CAL) requirements for copyright management
The project was delivered in Agile methodology using COTS solution to meet predefined business requirements by delivering a Minimum Viable Product (MVP) and building it further with a Continuous Improvement Process
Workspace Program of work
Consist of three projects to centralize IT equipment and software procurement, IT helpdesk support and application management from 7 colleges, 4 administration units and 27 schools
This program required non-technical skills to elicit requirements, conduct workshops, identify project and program risks and provide risk mitigation strategies
Lecture Capture System (Echo360) upgrade
A lecture capturing system upgrades at 95 lecture venues within the university campus
The project required vendor management, resource management, upgrade scheduling management and communication management.
Education Computing Analyst
Weill Cornell Medical College
01.2013 - 01.2015
Supporting learning, teaching and assessment design activities and providing advice for planning the development of media-rich learning resources
Applying expert instructional design techniques to support teaching practices
Applying an evidence-based approach to support continuous improvement of courses
Developing interactive educational content for courses
Providing development support for Learning Management Systems (LMS)
Providing analytical and development support for eLearning and educational computing projects
Identifying and configuring plugins for LMS and Student Information Systems (SIS)
Collaborating with Information Technology Services Teams, locally and from Cornell Head Office (New York), to design, deploy, implement and maintain robust, advanced, assistive and adaptive technology in the classrooms
Managing change management processes
Managing web forums for students, faculty and staff
Achievements:
Coordinated the implementation of a new Learning Management System (Canvas LMS) and provided content migration support from Angel LMS to Canvas LMS
Conducted over 60 faculty and staff training sessions for Canvas LMS and other integrations
Coordinated Student Information System implementation project with the New York campus to implement Registrar and Student Advising module
Online application system development for Pre-medical and Medical along with a review system to streamline prospective student data to Student Information System
Integrated educational supporting tools such as Turnitin with Canvas LMS
User Interface setup and configuration of student portal to provide direct resource access to students
Provided support for course evaluations and end-of-the-year faculty awards survey
Web Designer
Weill Cornell Medical College
01.2007 - 12.2012
Designed and maintained the college website, and supported all divisions with Google analytics
Managed Course Evaluation implementation project to evaluate course and faculty.
Web Designer
Paraspar eCommerce
London
07.2005 - 12.2006
Designed and set up more than 20 eCommerce websites (at Paraspar-UK)
Optimized region-specific Google optimization for clients to increase product sales
Managed email marketing campaign for clients to increase client base and specific product sales
Australia Federal Police
Worked on National Criminal Intelligence System (NCIS) project and delivered data mapping for AFP systems for AFP data consumption for NCIS system
Department of Foreign Affairs and Trade (DFAT) - Providing support to DFAT agencies in developing investment proposals to align with strategic roadmap and governance laid by Information Management and Technology Division
The role is also critical to develop an innovation enablement framework within the DFAT environment.
Education
RMP) Certification - undefined
September 2023
Certificate in Cybersecurity Analysis (IIBA) - undefined
2023
Digital Transformation Specialist (Simplilearn) - undefined
2021
Risk Management Professional - undefined
PMI
2021
Prosci Fundamentals of Change Management - undefined
2020
AgileBA Foundation – APMG International - undefined
Policy Officer at NSW Department of Climate Change, Energy, the Environment and Water (NSW DCCEEW)Policy Officer at NSW Department of Climate Change, Energy, the Environment and Water (NSW DCCEEW)
Assistant Director, Production Services (EL1) at Department of Climate Change, Energy, the Environment and Water (DCCEEW)Assistant Director, Production Services (EL1) at Department of Climate Change, Energy, the Environment and Water (DCCEEW)
ANTARCTIC EXPEDITIONER at Australian Antarctic Division Department of Climate Change, Energy, the Environment and WaterANTARCTIC EXPEDITIONER at Australian Antarctic Division Department of Climate Change, Energy, the Environment and Water