Kwerich Matong
Brisbane,QLD
Summary
Experienced with food preparation and customer service in deli settings. Utilizes effective communication and organizational skills to ensure smooth operations. Knowledge of maintaining hygiene standards and delivering excellent customer experiences.
Professional in inventory management with strong organizational skills and commitment to maintaining stock accuracy. Proven ability to work collaboratively within team to meet deadlines and adapt to changing needs. Skilled in stocking, inventory control, and ensuring efficient product placement. Reliable and driven by results, consistently contributing to streamlined workflow and effective operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stocking Crew Member Work Experince
Coles
Highfields, QLD
11.2021 - 11.2021
- Assisted customers with product enquiries and store navigation
- Supported shelf replenishment and accurate stock rotation
- Maintained store cleanliness and presentation standards
- Assisted customers with deli product selection and inquiries.
- Prepared and displayed fresh deli items according to food safety standards.
Deli Assistant (Part-Time)
Woolworths
Highfields, QLD
08.2023 - Current
- Serve high daily customer volumes while maintaining friendly and professional service standards
- Prepare, slice, weigh, and package fresh meats and cheeses accurately to customer specifications
- Maintain strict adherence to food safety standards, hygiene protocols, and temperature controls
- Execute FIFO stock rotation to maintain product freshness and reduce waste
- Ensure accurate labelling, safe storage, and compliance with company policies
- Support team efficiency during peak trading periods and promotional events
- Complete end-of-day closing procedures, including detailed cleaning and sanitisation
- Demonstrate reliability and accountability while working independently on evening shifts
- Operated slicing equipment, ensuring precision and adherence to safety protocols.
- Maintained cleanliness of workstations and deli displays to uphold hygiene standards.
Education
Nursing
Queensland University of Technology
Brisbane, QLD11-2028
Queensland Certificate of Education - undefined
Highfields State Secondary College
Skills
- Customer Service & Complaint Resolution
- Deli & Fresh Food Preparation
- Food Safety, Hygiene & Temperature Compliance
- Stock Rotation (FIFO) & Waste Minimisation
- Merchandising & Store Presentation
- Cash Handling & POS Operation
- Team Collaboration in High-Volume Environments
- Independent Closing & Cleaning Procedures
- Time Management & Reliability
- Flexible Availability (Evenings & Weekends)
- Product presentation
- Meat slicing expertise
- Cleanliness and sanitation
- Food safety
Accomplishments
Collaborated with a team of 8 staff members in daily deli operations to ensure efficient service during peak trading hours.
Achieved consistent customer satisfaction by completing food preparation, stock rotation, and hygiene tasks with accuracy and efficiency.
Documented and resolved stock discrepancies, which led to improved inventory accuracy and reduced product waste.
Assisted in onboarding and guiding 1–2 new team members to ensure adherence to store procedures and hygiene standards.
Certification
Food Safety & Hygiene Training
Woolworths Group, Australia
Manual Handling & Workplace Health & Safety (WHS) Training
Woolworths Group
Customer Service & Point of Sale (POS) Systems Training
Woolworths Group
Languages
English
Full Professional
Timeline
Deli Assistant (Part-Time)
Woolworths
08.2023 - Current
Stocking Crew Member Work Experince
Coles
11.2021 - 11.2021
Queensland Certificate of Education - undefined
Highfields State Secondary College
Nursing
Queensland University of Technology