Kyaan Alvar

Thornhill Park,VIC

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Cash handling experience and fostering teamwork. Possesses a solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

years of professional experience

Work History

Customer Service Representative/ Hospitality

Hoi Pinoy

Melbourne, Victoria

08.2023 - 05.2025

Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
Utilized product knowledge of foods and beverages to make suggestions to customers.
Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
Handled cash transactions accurately, minimizing discrepancies and safeguarding company assets.
Promoted a positive work culture by fostering teamwork, clear communication, and mutual respect among all team members.
Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Managed time effectively during peak hours to maintain swift service without compromising quality or attention to detail in transactions or order preparation tasks.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Diploma of Nursing - Nursing

Victoria University

Melbourne, VIC

11-2027

High School Diploma -

Springside West High School

High School

11-2023

Skills

Customer service
Active listening
Critical thinking
Cleaning and sanitizing

Supply restocking
Professionalism and courtesy
Cash handling expertise
Patience and empathy

Timeline