Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyah Callaghan

Kyneton,VIC

Summary

Dedicated and reliable hospitality professional with over four years of experience in the bakery and food service industry. Proven ability to lead teams and manage daily operations, having progressed from bakery assistant to supervisor through strong work ethic, initiative, and customer service excellence. Skilled in fast-paced environments with experience in both retail and restaurant settings. Passionate about community engagement, with extensive volunteer experience in food relief programs and childcare, demonstrating strong communication, teamwork, and leadership skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Floor Supervisor

Malmsbury Bakery
04.2022 - Current
  • Supervised daily operations to ensure efficient workflow
  • Trained and mentored new staff and baristas on bakery procedures and safety protocols
  • Prepared and served high-quality coffee beverages consistently to meet customer expectations
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty
  • Managed cash handling and processed transactions efficiently at point of sale
  • Monitored dining area for cleanliness and organization

Wait Staff Member

Klua Sathorn
08.2023 - 03.2025
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty
  • Managed inventory levels, reducing waste through efficient stock rotation practices
  • Coordinated dining room activities, ensuring smooth operations during peak hours
  • Trained new staff on service protocols and menu knowledge for improved team performance
  • Assisted in menu planning and execution of daily specials to drive customer engagement
  • Cultivated warm relationships with regular customers

Education

High School Diploma -

Castlemaine Secondary
11-2025

Skills

  • Customer satisfaction and service
  • Dependable and responsible
  • Team leadership
  • POS systems operations
  • Barista experience
  • RSA qualification
  • Customer relations
  • Problem-solving

Certification

Responsible service of alcohol certificate - 2025

National Statement of Attainment - 2025

Timeline

Wait Staff Member

Klua Sathorn
08.2023 - 03.2025

Floor Supervisor

Malmsbury Bakery
04.2022 - Current

High School Diploma -

Castlemaine Secondary
Kyah Callaghan