Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Kyah Montgomery

Windsor,QLD

Summary

Currently seeking experience within the health and fitness industry which is what I'm passionate about and where I would like to steer my career. I'm eager to learn and expand my knowledge in all areas presented to me. With previous management experience I have great competence in team leading, organisation skills and communication. Known for creating a fun and positive work environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Catering Team Leader

Greenslopes Private Hospital
06.2022 - Current
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback.
  • Enhanced customer satisfaction by providing exceptional catering service and management.
  • Assisted patients in taking meal orders, meeting their dietary restrictions and personal preferences.
  • Resolved customer complaints promptly and professionally
  • Ensured compliance with health and safety regulations, maintaining a clean and safe working environment
  • Experience with admin within the catering industry

Manager

Chicken Mania
10.2015 - 10.2022
  • Managed inventory control, cash control and store opening and closing procedures
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Managed staff rosters and shift changes
  • Area manager at multiple store locations
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines
  • Onboarded new employees with training and new hire documentation
  • Conducted staff meetings when appropriate to assess any issues or areas we could improve as a team

Food Services Assistant

Lismore Base Hospital
10.2016 - 05.2019
  • Managed stock received, stock rotation and ensuring there is no damage to products received
  • Delivering meals to patients, wearing correct PPE when appropriate and practicing hand hygiene
  • Taking patients food orders and tracking consumption of their meals
  • Use of computer and tablet technology
  • Manual handling and WHS practices
  • Food safety policies and procedures, inclusive of correct sanitization, temperature checks, correct storage of food and being aware of food allergens and cross contamination
  • Being aware of any risks that could occur affecting food safety and how to ensure those risks are removed or reduced to safe levels for the workplace

Skills

  • Staff management
  • Customer service
  • Food safety knowledge
  • Strategic planning and organisation
  • Workplace health and safety practices
  • Cash handling
  • Verbal and written communication
  • Adaptability and flexibility

Certification

  • Food Safety Supervisor Certificate, Australian Institute of Accreditation, 2021-2026

References

Bradley Heard 

Employer - Chicken Mania 

0404 891 584


William Nguyen

Team Leader - Greenslopes Private Hospital

0416 430 407


Sue Lack 

Supervisor - Lismore Base Hospital 

0468 932 101



Timeline

Catering Team Leader

Greenslopes Private Hospital
06.2022 - Current

Food Services Assistant

Lismore Base Hospital
10.2016 - 05.2019

Manager

Chicken Mania
10.2015 - 10.2022

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Kyah Montgomery