Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Kyal Marwood

Sydney,NSW

Summary

Dynamic hospitality professional with extensive experience at Manor House and Ashbury Hotel. Proven ability to excel in high-pressure environments, delivering exceptional customer service while managing multiple tasks. Skilled in team collaboration and time management, ensuring a clean and inviting atmosphere that enhances guest satisfaction. Proficient in beverage preparation and cash handling.

Overview

3
3
years of professional experience

Work History

Bartender

Manor House and Ashbury Hotel
10.2022 - 07.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Prepared and served a variety of alcoholic and non-alcoholic beverages in a fast-paced hotel environment.
  • Provided excellent customer service, engaging with guests in a friendly and professional manner.
  • Maintained cleanliness and organisation of the bar area, restocking supplies and ensuring compliance with hygiene and safety standards.
  • Handled cash and card transactions accurately.

Wait Staff Member

Manor House and Ashbury Hotel
08.2021 - 07.2024
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported team with general front- and back-of-house duties during busy service times.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Ensured buffet stations were clean, stocked, and visually appealing throughout service hours.
  • Performed pot washing and dishwashing duties, adhering to hygiene and safety standards.

Education

A-levels -

Exeter College
Exeter, Devon, United Kingdom
2023

Skills

  • Team collaboration
  • Time management
  • Multitasking in high-pressure environments
  • Excellent communication and interpersonal skills
  • Food & Beverage Knowledge
  • Customer Service Excellence

Timeline

Bartender

Manor House and Ashbury Hotel
10.2022 - 07.2024

Wait Staff Member

Manor House and Ashbury Hotel
08.2021 - 07.2024

A-levels -

Exeter College
Kyal Marwood