Kyal Marwood
Sydney,NSW
Summary
Dynamic hospitality professional with extensive experience at Manor House and Ashbury Hotel. Proven ability to excel in high-pressure environments, delivering exceptional customer service while managing multiple tasks. Skilled in team collaboration and time management, ensuring a clean and inviting atmosphere that enhances guest satisfaction. Proficient in beverage preparation and cash handling.
Overview
3
3
years of professional experience
Work History
Bartender
Manor House and Ashbury Hotel
10.2022 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Prepared and served a variety of alcoholic and non-alcoholic beverages in a fast-paced hotel environment.
- Provided excellent customer service, engaging with guests in a friendly and professional manner.
- Maintained cleanliness and organisation of the bar area, restocking supplies and ensuring compliance with hygiene and safety standards.
- Handled cash and card transactions accurately.
Wait Staff Member
Manor House and Ashbury Hotel
08.2021 - 07.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported team with general front- and back-of-house duties during busy service times.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Ensured buffet stations were clean, stocked, and visually appealing throughout service hours.
- Performed pot washing and dishwashing duties, adhering to hygiene and safety standards.
Education
A-levels -
Exeter College
Exeter, Devon, United Kingdom2023
Skills
- Team collaboration
- Time management
- Multitasking in high-pressure environments
- Excellent communication and interpersonal skills
- Food & Beverage Knowledge
- Customer Service Excellence
Timeline
Bartender
Manor House and Ashbury Hotel
10.2022 - 07.2024
Wait Staff Member
Manor House and Ashbury Hotel
08.2021 - 07.2024
A-levels -
Exeter College
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