Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyal Rankin

Summary

Reliable Shift Leader with 4 years in the fast food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. I prioritise myself with good customer service to ensure guests are getting the best experience. I'm an outgoing and willing young man ready to take on any challenge that faces me.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Hungry Jack's
01.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Leading a Motivated team and ensured a high standard in food quality and food safety.

Crew Member

Hungry Jacks
08.2023 - 01.2024
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Shift Supervisor

Carl's Jr
01.2022 - 08.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Lead a Motivated team and to ensure high standard of food quality and safety.

Crew Member

Carl's Jr
01.2021 - 01.2023
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Box Maker

S.A Mushrooms
02.2020 - 04.2020
  • Assisted in developing standard operating procedures for box making processes to ensure consistency across the team.

Education

High School Diploma -

Roma Mitchell Secondary College
Gepps Cross
11.2022

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Training and mentoring
  • Customer-oriented
  • Safety awareness
  • Safety
  • Team leadership
  • Problem-solving
  • Team supervision
  • Complaint resolution
  • Inventory counts
  • Staff training and development
  • Flexible schedule
  • POS system operation

Certification

SITXFSA005 - Use hygienic practices for food safety

SITXFSA006 - Participate in safe food handling practices

HLTAID011 - Provide First Aid

HLTAID009 - Provide cardiopulmonary resuscitation

HLTAID010 - Provide basic emergency life support

PUAFER008 - Confine small emergencies in a facility

Timeline

Shift Supervisor

Hungry Jack's
01.2024 - Current

Crew Member

Hungry Jacks
08.2023 - 01.2024

Shift Supervisor

Carl's Jr
01.2022 - 08.2023

Crew Member

Carl's Jr
01.2021 - 01.2023

Box Maker

S.A Mushrooms
02.2020 - 04.2020

High School Diploma -

Roma Mitchell Secondary College

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Kyal Rankin